I really appreciate the care, urgency and follow-up from Tim and everyone at KG Ford. Thank you!
12/8/2020
Francisco C. VERIFIED CUSTOMER
Ismael was very professional and provided great service. The turn around time for the repair exceeded my expectation and was very happy to have my vehicle back in a day. Would definitely come back and ask for Ismael.
12/8/2020
Salustino S. VERIFIED CUSTOMER
Excellent sevice
12/8/2020
Sharron T. VERIFIED CUSTOMER
Very satisfied. Ismael was very helpful and patient with all my questions and concerns.
12/8/2020
Michael T. VERIFIED CUSTOMER
Raul has constantly provided me with outstanding service. He always makes recommendations on what I need to do and how much it will cost so I can make informed decisions
12/8/2020
Pamela C. VERIFIED CUSTOMER
JC is someone that has earned my trust the first encounter that I had when I purchased my SUV from Ken Grody Ford. He custom installed the leather heated seats. It was as if I had purchased an original factory option. Thank you!
12/8/2020
Gerardo R. VERIFIED CUSTOMER
Ron has been my mechanic for many years and will be for many more...I’ll follow him wherever he goes that’s how great a service he provides
12/8/2020
Allison O. VERIFIED CUSTOMER
Timely. Efficient. Red Carpet treatment from start to finish. Thank you!!
12/8/2020
Sergio V. VERIFIED CUSTOMER
Raúl Rodriguez is a profecional thank you Ford
12/8/2020
Judi C. VERIFIED CUSTOMER
He was so nice and very helpful ! Service was amazing
12/7/2020
Laurie G. VERIFIED CUSTOMER
As always Grody Ford took excellent care of me and my vehicle.
12/7/2020
John C. VERIFIED CUSTOMER
everything went well. and faster than i expected
12/7/2020
Richard M. VERIFIED CUSTOMER
Listened to our description of the issue and made sure the vehicle was checked and the problem was found on both issues! Chino Hills Ford had vehicle twice and was told it was software update!
12/6/2020
Marvin H. VERIFIED CUSTOMER
Very helpful and good at his work
12/6/2020
Victor S. VERIFIED CUSTOMER
Tim was a great help. My car was serviced well even though the building was under construction and we had to sit out side. Very respectful as well.
12/6/2020
Hermilo C. VERIFIED CUSTOMER
Raul is always thorough when caring for my car. He makes me confident in owning a Ford.
12/5/2020
Noe P. VERIFIED CUSTOMER
Miguel was great he assured I was in an out efficiently
12/5/2020
Paul P. VERIFIED CUSTOMER
Raul is the best service rep at Ken Grody.
12/5/2020
Chad S. VERIFIED CUSTOMER
I have delt with Tim for many years and he is always honest and on time.I continue my service work at Ken Grody because of this.
12/5/2020
James C. VERIFIED CUSTOMER
The service department did not find a leak in my wiper pump initially. When I picked up my vehicle and had to put it back in the shop because it was still leaking, Annette was very apologetic and made sure the problem was corrected. Upon picking up my vehicle two days later, she again apologized for not fixing it the first time. I appreciate the customer service provided by Annette.