I shopped around to find a better price for new tires. The gentleman at Allen Tire, which is across the street from my home, said Ken Grody’s price was unbeatable, and I should just get my tires there. Thanks for treating me SO well since I bought my Explorer Sport there in 1997.
6/22/2021
Guillermo A. VERIFIED CUSTOMER
Annette was very helpful and provided super fast service!
6/22/2021
Paul J. VERIFIED CUSTOMER
Good service
6/22/2021
Ronald N. VERIFIED CUSTOMER
Tim always works well with me , and my car is in good hands
6/22/2021
Christopher B. VERIFIED CUSTOMER
Raul was great and kept me apprised of progress. I'll be seeing him again soon.
6/22/2021
Victor C. VERIFIED CUSTOMER
Good service
6/21/2021
Jason N. VERIFIED CUSTOMER
Always easy to get in and out. They communicate very well.
6/21/2021
Emmanuel G. VERIFIED CUSTOMER
Miguel made my service visit easy and fast. Got my vehicle done right away!
6/21/2021
Damien G. VERIFIED CUSTOMER
It was great service. Honest time estimate and the car wash was a nice touch.
6/21/2021
Kathy K. VERIFIED CUSTOMER
Customer service was great with Annette Gironta. She was helpful and finished up my paper work in a timely manner and gave me a call once my car was ready to be picked up. She was very polite. Thank you.
6/21/2021
Richard H. VERIFIED CUSTOMER
Although the shop is alway very busy, JC & Tim Petre always seems to find time give the customer that special touch.
6/20/2021
Nathan L. VERIFIED CUSTOMER
JC and the staff at Ken Grody Ford are the ultimate professionals. They consistently go above and beyond when it comes to customer service every time. I live 40 miles from their location, and have several Ford dealerships much closer, but I’m more than happy to make the drive to the Buena Park location because I know what I’m getting and who I’m dealing with for any work on my truck.
6/20/2021
William G. VERIFIED CUSTOMER
Tim was awesome, called and texted me to let me know that the vehicle was done, whole process was simple. Just another happy customer.
6/20/2021
Christine M. VERIFIED CUSTOMER
Raul was friendly and professional. He delivered my truck back to me faster than I had anticipated. He gave me feedback on my tires, and brakes which I found helpful. I hope I get Raul next time I have an issue with my beautiful F150.
6/20/2021
Sandra A. VERIFIED CUSTOMER
Miguel went above and beyond! He is always courteous and very professional!
6/20/2021
Ernie B. VERIFIED CUSTOMER
JC is the best.
6/20/2021
William F. VERIFIED CUSTOMER
Where do I begin?! Raul was such a friendly face from the start, and he went above and beyond to provide me with a great deal on new tires. He kept me updated throughout the day on the status of my vehicle, and made me feel confident that he wasn’t trying to merely upsell me— he was awesome!!!
6/20/2021
Shannon A. VERIFIED CUSTOMER
Always happy with the service dept Raul is very helpful. Great customer service
6/20/2021
Frank B. VERIFIED CUSTOMER
Tim is my service advisor and my only service advisor. Great to work with and a strong and consistent positive force.
6/20/2021
David M. VERIFIED CUSTOMER
Thank you the service was impeccable. They were efficient in every sense. Thank you Ken Gordy you never fail me.