Raul has always been the best at his job. He always helps me in any way that he can. He’s the reason why I keep coming back to Ford for service.
10/2/2021
Debbie R. VERIFIED CUSTOMER
Mario was very very knowledgeable. So helpful and understanding my concerns. I will now only come to Ken Grody Ford from now on. Thank you
10/2/2021
Anthony B. VERIFIED CUSTOMER
I walked in the door and was immediately recognized. He even knew my name. He went the extra mile to see if I accumulated enough points to pay for the detailing of my car. P.S. I did, thank you Raul, see you in 8000 miles
10/2/2021
Patricia L. VERIFIED CUSTOMER
Mario was super helpful and went above expectations. I was very satisfied with the experience. The Parts Dept was also very helpful.
10/2/2021
Gary L. VERIFIED CUSTOMER
Very impressed with the attention to me and the attention to detail ensuring the service to my vehicle performs at its peak with safety and accuracy.
10/2/2021
Oscar H. VERIFIED CUSTOMER
Ken Grody Ford is my dealership of choice for the past 4 years,
Great costumer service provided by Ismael Rodriguez,
10/2/2021
Daniel G. VERIFIED CUSTOMER
I asked at 3pm the status of my vehicle and was told about 40 minutes or so. I asked again 93 minutes later and nothing, I texted a few times more and walked to the services area. Took about 20 minutes to get my truck.
10/2/2021
Dina V. VERIFIED CUSTOMER
Good customer service
10/1/2021
Darlene A. VERIFIED CUSTOMER
I've worked w/Raul a couple of times & he's always been great. He always goes above expectations to make sure I'm satisfied w/my service.
10/1/2021
Kathy L. VERIFIED CUSTOMER
Tim has always been really good to me and the services for my car.
Our time with Ken Groudy Ford goes back over 20 years. I have never received anything but excellent service. Over the past 15+ years Tim has helped me.
10/1/2021
Ron S. VERIFIED CUSTOMER
One of the best experiences I've ever had at a car dealership Well beyond my expectations
9/30/2021
Cayetano C. VERIFIED CUSTOMER
Excellent service I’m so happy with you guys thank you very much and have beautiful day
9/30/2021
Henry M. VERIFIED CUSTOMER
Raul makes the entire process smooth; he communicates and listens well, understands his task well and executed flawlessly. Excellent!
9/30/2021
Kenneth S. VERIFIED CUSTOMER
Great job
9/30/2021
Hue N. VERIFIED CUSTOMER
Thanks for washing my car before bringing it over to me.
9/30/2021
Angela F. VERIFIED CUSTOMER
Tim is m our guy and treats us well
9/30/2021
Irene P. VERIFIED CUSTOMER
Tim Prete is an outstanding Service writer and has always been helpful to me when I come in for Service
9/30/2021
Ruben A. VERIFIED CUSTOMER
No complaints. Quick friendly service both before service and when picking up my car.
9/30/2021
Michael G. VERIFIED CUSTOMER
Tim always handles services to my car as if it were his own vehicle. Tim is a big reason on why I keep coming back to Ken Grody for service. Thank you Tim for being that consummate professional!