I was happy we ith Annette’s help with my car. It was even washed which i was thrilled with
1/26/2023
Jay M. VERIFIED CUSTOMER
Mr. Rodriguez was friendly and aware of my cars needs. He was quick to write up my order indicating my car should be done tomorrow.
1/26/2023
Kelvin H. VERIFIED CUSTOMER
There still some work to get done. But Raul really tries to Satisfy everyone he comes across. Everything I come to get service for is always handle Professionally...make the Man President. Lol
1/26/2023
Adam S. VERIFIED CUSTOMER
Truck has been there since 7am, hasn't even been looked at yet...I even showed them the broken vacuum hose...not much left needed for diagnosis
1/26/2023
Janice W. VERIFIED CUSTOMER
Chris was great. Very professional and mannerable. Whenever I require service in the future, I will be asking for Chris. If he's not available, I will request my sales rep, James.
1/26/2023
Anita C. VERIFIED CUSTOMER
Raul very efficient & professional. He’s also very personable.
1/26/2023
Richard P. VERIFIED CUSTOMER
Raul is a pleasure to work with.
1/25/2023
Dennis V. VERIFIED CUSTOMER
Annette is the best! 5 star employee. She has always provided me with the best service for my vehicle. I will only communicate with her everytime my vehicle needs maintenance.
1/25/2023
David C. VERIFIED CUSTOMER
Raul as always was very professional but also polite and friendly. He continually makes the visits to the dealership enjoyable even for the simplest as an oil change and normal maintenance.
1/25/2023
Jenny J. VERIFIED CUSTOMER
Mario was excellent. Service was swift and the whole process was smooth.
1/25/2023
James E. VERIFIED CUSTOMER
Annette was extremely professional and went above and beyond. She explained a few items that should be addressed in a future service, and went above and beyond by waiting a couple minutes late to finish up my transaction after calling on my way in. I’ve always been satisfied with service from Ken Grody Ford.
1/25/2023
Mary P. VERIFIED CUSTOMER
Great!…i’ll Be waiting for that survey. My service with the Annette was a 10!
1/24/2023
Vanessa O. VERIFIED CUSTOMER
I left my car for 24 hours to get a diagnostic done on driver door lock and nothing was done . They did not communicate the estimated time due to cars ahead during drop off. I went to get my car back since it was not promised it will be done after 24 hours .
1/23/2023
Glenn M. VERIFIED CUSTOMER
Annette was great., friendly and helpful only issue I would say was no complimentary wash but maybe ken grody ford doesn't do that..
1/23/2023
Jeremiah H. VERIFIED CUSTOMER
Fantastic and quick service
1/23/2023
Cynthia S. VERIFIED CUSTOMER
Very helpful and extremely professional.
1/23/2023
Jeffrey B. VERIFIED CUSTOMER
Tim’s the best!
1/21/2023
Benjamin M. VERIFIED CUSTOMER
JC addressed my vehicle concerns and took steps to go above and beyond to correct the problem. Very satisfied every time I talk with JC.
1/21/2023
Hector S. VERIFIED CUSTOMER
Excellent service,
Thank you.
1/21/2023
Brian P. VERIFIED CUSTOMER
Tim is amazing! Got my explorer in right away and his customer service is awesome! Thank you Tim!