Car wasn't fixed, communication is somewhat difficult. I'm bringing it back tomorrow, hopefully you'll get it this time. Chris has a pleasant personality.
2/16/2023
Patrick L. VERIFIED CUSTOMER
Excellent, quick service and follow up.
2/16/2023
Sam R. VERIFIED CUSTOMER
Raul always takes good care of us and our vehicles
2/16/2023
Margarito A. VERIFIED CUSTOMER
Los mecánicos son muy irresponsables
2/16/2023
Hector S. VERIFIED CUSTOMER
Very professional courteous best service person
Very helpful thank you
2/16/2023
Israel R. VERIFIED CUSTOMER
Very knowledgeable of the brand. Went above and beyond in representing me to management.
2/16/2023
William A. VERIFIED CUSTOMER
The mechanic did not reset the “oil change required” indicater on the dashboard.
2/15/2023
James R. VERIFIED CUSTOMER
I consider myself an amateur mechanic. I knew what needed to be done to my explorer and knew my garage wasn’t equipped to do the job myself. I wanted a mechanic I could trust. I came to Tim who helped square away a mechanic and he assured me they could do the job. He was honest and helpful throughout the entire experience. Although this dealership is not close I will continue to bring any Ford I own to this place.
2/15/2023
William S. VERIFIED CUSTOMER
Raul has always been the service provider we talked trust with our truck and have for years
2/15/2023
Steve T. VERIFIED CUSTOMER
Excellent
2/14/2023
Rafael G. VERIFIED CUSTOMER
John was great the truck was ready when promised and beautifully clean and shiny.
2/14/2023
Juan Carlos. VERIFIED CUSTOMER
Ok
2/13/2023
Rodney S. VERIFIED CUSTOMER
Thank You, Raul for the great service and friendship that is always 5-Star!
2/13/2023
Jeffrey B. VERIFIED CUSTOMER
As always, Tim does an excellent job and keeps me informed on the condition of my vehicle and let’s me know as soon as it’s finished.
2/13/2023
Terry H. VERIFIED CUSTOMER
Raul Rodriguez is an outstanding person. My batteries in my F250 Super Duty were dead on a Friday. I got to the dealer after 2:30 PM . He told me my truck
Would be ready tomorrow (Saturday) and I told him
I was waiting for it. He said well let’s get you in there and get you out for the weekend. Outstanding!!! I know he didn’t have to do that but he diss. I really appreciated that. Any time I have to go to the dealer I ask for him. He is an asset to Ken Groudy Ford in my opinion. Thank you
2/12/2023
Tom S. VERIFIED CUSTOMER
My vehicle was done in a reasonable amount of time, however I was disappointed that my vehicle was returned to me un washes. Thank you for sending me a $25 coupon that I received in the mail. I was able to use for this service. Ken Grody is still my #1 choice for both my Ford vehicles. Annette was excellent and kept me informed of the static of my vehicle.
2/11/2023
Patrick M. VERIFIED CUSTOMER
Did'nt make confident that the problem was solved, other than that it was a good experoence.
2/10/2023
Kyle W. VERIFIED CUSTOMER
Raul did
a great job like always
2/10/2023
Majdi K. VERIFIED CUSTOMER
Friendly, knowledgeable, professional and good customer service
2/10/2023
Zebedee C. VERIFIED CUSTOMER
Tim is best Service Rep. I’m been dealing with Tim over 15 years