Mario set up the Appointment for my service and took good care of me from beginning to end. On top of the service he was friendly and seemed genuinely interested in my situation. The guys here took good care of my Brother’s truck. I’m totally satisfied and I will bring the truck back to Ken Grody for service.
5/18/2023
David R. VERIFIED CUSTOMER
JC Barajas always ford above and beyond my expectations. He’s very knowledgeable and attentive to my needs. I would not go anywhere else to have my vehicles serviced other than with JC and Ken Grody Ford.
5/18/2023
Stephen B. VERIFIED CUSTOMER
I’ve worked with Chris Lee a three times. He is professional, courteous,
And he thoroughly communicates regarding the status of Mymensingh vehicle.
5/18/2023
Greta L. VERIFIED CUSTOMER
Mario was professional, thoughtful, and courteous.
5/18/2023
Elizabeth F. VERIFIED CUSTOMER
Tim is always very professional and helpful.
5/17/2023
Christine T. VERIFIED CUSTOMER
Polite, service department. I appreciate their courtesy to an older lady - they never talk down to me.
5/17/2023
Gregory B. VERIFIED CUSTOMER
I wish the salesman would coordinate with the service team about setting up an appointment.
5/17/2023
Daniel G. VERIFIED CUSTOMER
Tim was fantastic... Friendly, professional...
5/17/2023
Leonard Am. VERIFIED CUSTOMER
Raul was great as always
5/17/2023
Terry S. VERIFIED CUSTOMER
Great service. Friendly staff. Minimal wait time. Extremely easy to schedule an appointment. Differently I will be back for my next scheduled service
5/17/2023
Frank B. VERIFIED CUSTOMER
Tim Prete is great to work with and a tremendous asset to Ford.
5/17/2023
Jose P. VERIFIED CUSTOMER
I went in with a concern on a brand new ford bronco sport with squeaking brakes only 7300 miles on it and the I was told it was normal without even getting it looked at. How are squeaking brakes a normal thing.
5/17/2023
Shirley T. VERIFIED CUSTOMER
Tim is always professional, prompt and knowledgeable when ever I bring my vehicle in for what ever the need. But to me, it’s more important that I feel I can TRUST what Tim’s opinion is! He never tries to “sell” me something because I know nothing about vehicles, etc.
5/17/2023
Philip C. VERIFIED CUSTOMER
Very fast and very helpful guys
5/16/2023
Rosa P. VERIFIED CUSTOMER
Exceptional employee.. couldn't be happier with the whole experience
5/15/2023
Marcial C. VERIFIED CUSTOMER
Mario is always helpful
The service is always on time
The waiting area is clean and neat
5/15/2023
Waseem N. VERIFIED CUSTOMER
5 Stars
5/15/2023
Michael B. VERIFIED CUSTOMER
I am completely satisfied with the service. It was a job well done. I was able to get my vehicle in and out of the shop while I waited. I believe Christopher Lee went above, and beyond to get my vehicle, serviced with the oil change, multi point inspection and transmission fluid flush service. I am a disabled military veteran, who appreciates dedication to getting the job done.
5/15/2023
Donald R. VERIFIED CUSTOMER
Always great service with Tim and the staff. Thank you
5/14/2023
Jose N. VERIFIED CUSTOMER
I was completely satisfied with the service I received; my 2021 F150 needed to have 2 factory recalls addressed and I couldn’t be happier! I got a complimentary rental car while my truck was being worked on. They had my truck done in time and they even washed it. Great service! Thank you.