The service was great. It was done sooner than I expected. The waiting room was very comfortable and I found the wait time to be beneficial to accomplish other tasks.
8/29/2023
Louis G. VERIFIED CUSTOMER
Annette was professional and very helpful
8/29/2023
Beatriz O. VERIFIED CUSTOMER
Great and Fast Service. Raul always assisting with a smile. Always happy to come back and have my vehicle serviced here.
8/29/2023
Nicholas V. VERIFIED CUSTOMER
Tim made sure that I was getting my bests options.
8/29/2023
Mark L. VERIFIED CUSTOMER
Annette is awesome! Helpful and thorough.
8/29/2023
Irma T. VERIFIED CUSTOMER
I am beyond impress with the service Mario santana help us in all that was needed I will definitely refer. Thanks you
8/29/2023
Jose O. VERIFIED CUSTOMER
Tim was able to work around my schedule, always a pleasure to deal with him
8/29/2023
Sam R. VERIFIED CUSTOMER
Always a pleasure dealing with Annette and the Ken Grody team. Had two trips to the service department in short intervals, first for fuel neck line and second for a snapped ebrake spring. Annette is always friendly, professional, but also takes care enough to inform me about my battery level being low so we could get it switched out and I didn’t have to return a third time. Super thankful for that. Will always bring my car in for service at Ken Grody!!!
8/28/2023
Rita N. VERIFIED CUSTOMER
Mario is polite and friendly great customer service
8/28/2023
Eric S. VERIFIED CUSTOMER
Best service I’ve received with hard worker’s at this location. Thankful for taking care of my vehicle.
8/28/2023
Everardo Z. VERIFIED CUSTOMER
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8/28/2023
Mario M. VERIFIED CUSTOMER
The experience is great and the service completed when promised or better. Thanks Annette
8/28/2023
Monte S. VERIFIED CUSTOMER
Annette took care of me from the first phone call telling me to bring it in and she will make sure my truck is taken care of.
She was prompt ,professional very knowledgeable.
My truck needed additional service brakes , Transmission flush that she made sure to get done all in one day ( Saturday)
When the truck was ready she contacted me for pickup
,When paying the bill she took the time to find and apply my points and discounts she could !!
Great customer service like hers is why I only use KEN GRODY Ford!!
8/28/2023
Brandon F. VERIFIED CUSTOMER
Annette has been taking care of my cat and I for years and has always been extremely helpful and accommodating.
8/28/2023
Roses Boiler. VERIFIED CUSTOMER
Thank you Tim
8/26/2023
Ronald P. VERIFIED CUSTOMER
Mario went above and beyond to make sure things were taken care of
I really appreciate his time he took to make sure I got what I was told in my contract even if I was a headache he handled in the most profesional matter
8/26/2023
Deborah P. VERIFIED CUSTOMER
Tim is always so helpful, kind & courteous. I appreciate his help each time I come in for service. Thank you@
8/25/2023
Enoc M. VERIFIED CUSTOMER
Explained very clearly on what need to be done to the vehicle. Let me decide when the work would start
8/25/2023
Eric R. VERIFIED CUSTOMER
Service made quick and easy! Thank you to Manny, Tim, and the whole team at Ken Grody Ford.