Carlos es excelente persona atiende rápido y me ayudó mucho a resolver mi problema muchas gracias don Carlos
8/9/2025
Abel V. VERIFIED CUSTOMER
I left my Work van Saturday morning 8-2-25 for a previous recall regarding driver & front cámaras in my first visit ever didn’t got fix or not well checked.
Took them around more then one week didn’t do anything to it,call me after a week to said parts need to be ordered I wish they would said something to drop it off once they had the time to check my van now I had to go back again to drop it off and who knows how many days will take for repairs I figure they check my van same day I pick it up Thursday 8-7-25
totally not satisfied wasted time and work
I just hope next visit they handle job professionally well done for not to go back for same thing again especially if taking lot of time
good thing
I went to pick it up otherwise still be waiting and not working
Hope someone reads this to make changes for good and keep Customers informed and satisfied
I’m sorry for the inconvenience caused
8/9/2025
Gary N. VERIFIED CUSTOMER
Sheldon took care of my needs. I will be back.
8/9/2025
Apait (. VERIFIED CUSTOMER
Richard was very friendly and helpful. He kept in constant communication with me and provided updates to his best ability. Appreciate the help Richard.
8/8/2025
Tom /. VERIFIED CUSTOMER
I appreciate Glens commitment to helping the customer. He has always made me feel like I am the important customer. This is the way all service writers should act. I have gone to others and sometimes they make you feel like you are bothering them. Orange/Villa Ford is doing a great job. Thanks Glen for all your help!!
8/8/2025
Marvin B. VERIFIED CUSTOMER
Outstanding
Employee
8/8/2025
Mel P. VERIFIED CUSTOMER
I want to thank Glenn for helping me out. He did an amazing job. He got me in and out just like a promise. Within 10 minutes. Can’t think of enough..
8/8/2025
Troy T. VERIFIED CUSTOMER
Rick provided outstanding service! He was able to get my vehicle's service done quickly and kept me updated.
8/8/2025
Kenneth O. VERIFIED CUSTOMER
Excellent service provided by Glen. Thx
8/8/2025
Robert D. VERIFIED CUSTOMER
Excellent service
8/8/2025
Holly L. VERIFIED CUSTOMER
Highly satisfied with this service out. Does high class cars definitely recommend villa word?
8/8/2025
Tim R. VERIFIED CUSTOMER
Sheldon is a proffessional with great service
8/8/2025
Kevin M. VERIFIED CUSTOMER
AWESOME Service. Fast turn around for oil change. VERY Impressed! Perfect customer service!
8/8/2025
Audrey H. VERIFIED CUSTOMER
We bought the car at Billa Ford. We get it serviced there and we are very pleased.
8/8/2025
Frank T. VERIFIED CUSTOMER
Joel is amazing
8/8/2025
Steve D. VERIFIED CUSTOMER
Joel is great, always makes me feel like a valued customer
8/7/2025
Jane S. VERIFIED CUSTOMER
Professional, courteous and friendly. Everything was handled in a timely manner.
8/7/2025
Adrian A. VERIFIED CUSTOMER
My experience was great they enswer every question I had, and even deal with the warranty company I didn't have to worry as they inform of the progress. Higley recommend.
8/7/2025
Patrick H. VERIFIED CUSTOMER
So far I've had nothing but great service from villa ford
8/7/2025
Pat B. VERIFIED CUSTOMER
My first time bringing my Raptor to Villa Ford in Tustin . Carlos Ibarra met me outside my vehicle and we discussed the issue and kept in contact with updates. I’m happy with my overall experience and setup to bring my other Ford vehicle for service and discussed with Carlos to set both of my vehicles to Villa Ford
Thank you Carlos