Jason kept me informed of the status of the work and was very prompt in answering my questions
5/23/2020
Robert H. VERIFIED CUSTOMER
Service was quick and outstanding!
5/23/2020
Jonathan R. VERIFIED CUSTOMER
Opportunity for Improvement: Calling/contacting client with updates -- particularly when there are unexpected outcomes.
5/22/2020
Eduardo A. VERIFIED CUSTOMER
thanks no comments inquiries
5/22/2020
Richard V. VERIFIED CUSTOMER
Jane ensured the parts were ordered and onsite before I bought my truck in. I was able to bring it in based on my schedule. The work was completed ahead of the promised date.
5/22/2020
Teri A. VERIFIED CUSTOMER
When I came to pick up my car I found several scratches on the front of my car and on 2 sides of my back bumper. I went back to the gentleman who was helping us and I showed him what I found and he called the manager. He came and we discussed the problem and I left my car to be fixed. They were both very polite. Just in happy that more care wasn’t taken with my car. I would hope the employees working on the cars would treat them better than they would treat there own car. Thank you
5/22/2020
Teresa M. VERIFIED CUSTOMER
I would rate Jane a 5 for her customer service. I was not happy at all with Fords policy. She would be the only reason I would come back to the dealership.
5/22/2020
Candis H. VERIFIED CUSTOMER
Carlos was kind and helpful in explaining the services my car needed. Thank you Thank you to him and your whole team for taking care of my vehicle.
5/21/2020
Richard S. VERIFIED CUSTOMER
Jason is very Courteous and polite service rep.
5/21/2020
Don C. VERIFIED CUSTOMER
Couldn’t be happier ... Janey is exactly the kind of person I would want working for me if I was in business ... Take good care of her she’s exceptional !!
5/21/2020
William R. VERIFIED CUSTOMER
Great
5/21/2020
Adeena J. VERIFIED CUSTOMER
Thank you for being open for business and being able to service our vehicle.
5/21/2020
Jackie C. VERIFIED CUSTOMER
Great and friendly service
5/21/2020
Jane P. VERIFIED CUSTOMER
My first visit to your new location.for my car’s first basic service. So pleased to see Joel Angulo the service writer who has assisted me for years. As always Joel’s knowledge and professionalism guided me through successfully.
5/21/2020
Devian D. VERIFIED CUSTOMER
Great Help
5/21/2020
Ed R. VERIFIED CUSTOMER
Thank Carlos for taking care of the service needs of my vehicle.
5/21/2020
Joanna S. VERIFIED CUSTOMER
The estimate to pick up the car was wrong. Even after the confirmation to pick up my car, it still wasn’t done.
5/21/2020
Ronald K. VERIFIED CUSTOMER
I feel your hr rate for labor is out of line I will consider checking out a independent repair shop
5/21/2020
Carol L. VERIFIED CUSTOMER
I was very happy with your service. You changed my windshield wipers ,changed my oil and checked my car and also you even washed it. Thank you so much for Great service ????