JOEL HAS GREAT CUSTOMER SERVICE AND ALWAYS NOTIFIES ME QUICKLY IF THERE IS ANYTHING THAT NEEDS MY ATTENTION.
6/12/2021
Charles P. VERIFIED CUSTOMER
Delivered as promised
6/12/2021
Roger A. VERIFIED CUSTOMER
Glen kept me informed with the progress
The car was ready as promised
6/11/2021
Pedro G. VERIFIED CUSTOMER
Sheldon was super informative I’m glad he was there to answer my questions. Made me feel happy I am Ford customer
6/11/2021
Robert T. VERIFIED CUSTOMER
Edgar was great. Mechanic left cover plate under vehicle dragging on ground when vehicle was delivered to me. It was quickly put on lift and reattached and re- delivered to me. Overall Repair and diagnosis was fine.
6/11/2021
Andrew B. VERIFIED CUSTOMER
thanks
6/11/2021
Tarah A. VERIFIED CUSTOMER
Jane is a model of an employee. There are a few bad apples i delt with in your service department. However she is kind attentive and makes sure every concern or need it met. The reason for keeping customers is the service and pure care she provides
6/10/2021
Theresa C. VERIFIED CUSTOMER
Glen was great and clear in his communication with me
6/10/2021
Kathryn /. VERIFIED CUSTOMER
Sheldon was great, but I was very upset about having to pay over $500 for a defective battery that Ford would not cover under warranty and corroded into the sensor and cable. I don’t understand. An installed new part should have a warranty regardless.
6/10/2021
Lauren M. VERIFIED CUSTOMER
Joel was the very best service representative I have ever dealt with. He deserves special recognition.
6/10/2021
Stephen E. VERIFIED CUSTOMER
Very satisfied!
6/10/2021
Rick L. VERIFIED CUSTOMER
Very friendly and helpful.
6/10/2021
Lisa H. VERIFIED CUSTOMER
Dustin went above and beyond. He had great customer service. When I walked in, he remembered me from the morning and immediately got my paperwork started. He was great. Very pleased with the treatment I received from him today.
6/10/2021
Jorge M. VERIFIED CUSTOMER
Good services
6/9/2021
John A. VERIFIED CUSTOMER
Service was done quickly and I appreciate that very much. Sheldon my service advisor was very polite and helpful.