Rick was courteous, helpful and on top of communication. But get rid of the AI answering service!
4/10/2026
Brittnie/Trevor C. VERIFIED CUSTOMER
Carlos is the absolute best service provider you have. I was actually telling the story about my car overheating yesterday to a friend and telling him how everything went so smoothly because of my guy at Villa Ford. He asked who my guy was and when I mentioned Carlos, he beamed with joy saying, “that’s my guy too!” All this to say, I’m super grateful for Carlos. ????
4/10/2026
Families Of. VERIFIED CUSTOMER
Great service overall—everything was handled smoothly and professionally. Natalia was helpful, kept me informed throughout the process, and made the experience easy. Really appreciate the attention to detail and clear communication. Thank you!
4/10/2026
Ted M. VERIFIED CUSTOMER
Carlos was great to work with. He kept me updated throughout the process
4/10/2026
Debbie C. VERIFIED CUSTOMER
Richard did a great job keeping me informed about the progress of my service and was able to explain the service details so I understood what was being done. He made sure u was happy with the service and got my car washed too!
4/10/2026
Marty V. VERIFIED CUSTOMER
Good service, thank you
4/10/2026
Rodrigo M. VERIFIED CUSTOMER
Carlos always does an excellent job!
4/10/2026
Michelle C. VERIFIED CUSTOMER
I really like bringing my car to Villa Ford. Everyone is nice, professional, and the Uber home and delivery of my car are bonuses.
4/9/2026
Teletrac Navman. VERIFIED CUSTOMER
Dave was great went out of his way to troubleshoot my issue
4/9/2026
Naoki T. VERIFIED CUSTOMER
Dave was fantastic to work with. Our high junction box went out after a long drive down to Disneyland and we dropped in with no appointment after getting error message. He calmly explained the issue to us and cautioned driving back to the Bay Area without servicing. More importantly he made my family feel safe and reassured. While the incident was a pain to deal with - Dave made sure my family’s vacation wasn’t ruined. Very much appreciated how he took care of my family.
4/9/2026
Brennan B. VERIFIED CUSTOMER
Dave was great. The car is running well.
4/9/2026
Tristen C. VERIFIED CUSTOMER
Joel's the best &&has been taking care of me for 15+ years. Trust him Beyond. Upfront &:honest with me on repairs ~ what is coming up&needed
4/8/2026
Jesus C. VERIFIED CUSTOMER
Very nice and helpful staff, efficient at doing the service and with the communication. Very happy to have them service my car.
4/8/2026
Eric J. VERIFIED CUSTOMER
Excellent and enthusiastic service!
4/8/2026
Violeta D. VERIFIED CUSTOMER
Great service
Very friendly and accommodating
On time I did not wait long
4/8/2026
Jazmin B. VERIFIED CUSTOMER
I requested my car to be washed. It wasn’t dine when I picked up my vehicle.
4/8/2026
Neil H. VERIFIED CUSTOMER
Joel kept me completely informed as to the progress of my vehicle service. Much appreciated.
4/7/2026
Inc A. VERIFIED CUSTOMER
Excellent service with Domingo
4/7/2026
Paul B. VERIFIED CUSTOMER
Did a great job. I wish I knew more about what all they did to my car for the 90 mins other than rotate the tires.
4/7/2026
Allison S. VERIFIED CUSTOMER
Rick was very helpful and friendly. all services were completed very quickly.