Rich was awesome! Easy to work with and will ask for him every time!
2/25/2026
Stephanie F. VERIFIED CUSTOMER
Sheldon addressed my concerns which I truly appreciate.
2/25/2026
Stevens S. VERIFIED CUSTOMER
Great service from Chris! Much better then my previous service writer.
My only issue each time I come in. I've left the same comment. The mechanic leaves oil / dirty finger prints. This specially stands out on white vehicle.
2/24/2026
Julio M. VERIFIED CUSTOMER
Joel was very helpful and professional..service was great and fast..plus got my truck delivered to my house..that was a plus
2/24/2026
Keith G. VERIFIED CUSTOMER
The service went very well today, but I still have the one question about the Ford pass coming up saying the battery is too low. Is there some way I can charge my battery or I can use the Ford pass I understand this happens a lot.
2/24/2026
Enrique P. VERIFIED CUSTOMER
Excellent service
2/24/2026
Julie N. VERIFIED CUSTOMER
Jane was attentive, friendly, and helpful today when I brought my Escape in for service.
2/24/2026
Josh F. VERIFIED CUSTOMER
Joe was a big help and I will definitely be coming back for future service needs. He was knowledgeable and straightforward.
2/24/2026
Modern Vista. VERIFIED CUSTOMER
I am great full to have people like Carlos in this world whom makes people's lives easier. Thanks for your exceptional customer service and attention to my needs.
2/24/2026
Felix S. VERIFIED CUSTOMER
Excellent service
2/24/2026
Ines B. VERIFIED CUSTOMER
Joe and Chris were very friendly super thankful for their help . Joel could take notes from them on customer service he was rude , if I were bald I’d probably be rude too
2/22/2026
Jason O. VERIFIED CUSTOMER
Carlos is great! Always very informative!
2/21/2026
Josue B. VERIFIED CUSTOMER
Excellent service
2/21/2026
Mojibola B. VERIFIED CUSTOMER
I always go to Joel for my vehicle servicing in the last 5 years, but because it was his day off, I had to work with Chris and he provided excellent service like Joel does. Thank you to the team at Villa Ford. Your after sales service is top notch.
2/21/2026
Bill T. VERIFIED CUSTOMER
Always great
2/21/2026
Lawrence S. VERIFIED CUSTOMER
Always have a great experience dealing with the Service Dept. I’ve purchased 2 Mustangs at Villa Ford, and have been very satisfied with both the Sales & Service departments.
2/21/2026
Paul S. VERIFIED CUSTOMER
Awesome service advisor.
2/20/2026
Jose G. VERIFIED CUSTOMER
Very good work
2/20/2026
John C. VERIFIED CUSTOMER
Carlos was professional and human! I told him it was my first time coming to the dealership to service 1 of my 2 Ford EDGES. I gave home a problem statement, some personal background, and he told me when my car service would be completed. The car was done 30 minutes before he’d stated it’d be done. Carlos and Villa Ford exceeded my expectations!
2/20/2026
Gabrielle P. VERIFIED CUSTOMER
Unfortunately it took 3 1/2 weeks or so to fix a water leak on my 2025 car that flooded my spare tire well and soaked my carpets ,
Dealer finally got my car back to me and the inside is filthy . Full of dust on every panel inside is full of dust they could have at least wiped it down and vacuumed it after having the back hatched opened and left open to work on for 3 weeks . ( leak was in the back hatch) seals replaced and it had to go collision Center to fix the misalignment on the hatch . They forgot to fix my front console . So it now needs to go back in again to get fixed . No communication unless I called for updates on my vehicle weekly . Picked up my car 3 days ago and tech was supposed to email me photos still yet to get them iv called every day got told he’s on lunch and they would tell him. Still no email. So overall not a good experience. Except the staff is friendly that’s about it .