Always excellent customer service ???? thank you Joel!
3/11/2026
Rene C. VERIFIED CUSTOMER
I took my car off in for to fix a recall. I received a call from Villa Ford that my part was in, I scheduled an appointment and was told today they didn’t have my part anymore. Villa Ford gave my part away to another customer. Horrible service, I now have taken my car in twice for the same issue and no resolution, I’ve wasted my time twice now. So I had an oil change which was fine until I picked up my vehicle and the car was not washed to add insult to injury. I have been a loyal customer but didn’t feel like the service center treated me that way. Absolutely terrible customer service. David was apologetic and I don’t blame him cause he is new, it’s whoever is running the service center.
3/11/2026
Michele J. VERIFIED CUSTOMER
Everyone did a great job. Very happy with the service received
3/11/2026
Maria G. VERIFIED CUSTOMER
Love the mobile service
Thank you
3/11/2026
James M. VERIFIED CUSTOMER
You're welcome
3/11/2026
Josette G. VERIFIED CUSTOMER
Polite staff. Knowledgeable also. Helped with every issue.
3/11/2026
Curt T. VERIFIED CUSTOMER
Great service!
3/11/2026
Sam C. VERIFIED CUSTOMER
Joel does it once again! Great, professional attitude. Great communication!
3/10/2026
Michelle S. VERIFIED CUSTOMER
As always,
The staff listened to my concerns and worked to resolve the issue with the battery.
3/10/2026
Marian B. VERIFIED CUSTOMER
I did not miss my appointment. I was there. I waited 2 1/2 hours for my routine service to be completed. Other than that, the service was completed satisfactorily
3/10/2026
Krystin B. VERIFIED CUSTOMER
Carlos was fast friendly and knowledgeable. Helped me quickly
3/10/2026
Robert D. VERIFIED CUSTOMER
Great job by Carlo
3/10/2026
Nigel J. VERIFIED CUSTOMER
Joel is the best !!
3/10/2026
Marisol V. VERIFIED CUSTOMER
Excellent service, friendly staff.
3/9/2026
John S. VERIFIED CUSTOMER
Well, the service went just as planned.No problems got done even before the time specified.So i'm happy
3/9/2026
Mario B. VERIFIED CUSTOMER
Great work and fast service thank you
3/7/2026
Dana B. VERIFIED CUSTOMER
. I just want to acknowledge that Kris O’Rourke is very good at his job. Thank you.
3/7/2026
Uriel E. VERIFIED CUSTOMER
satisfecho
3/7/2026
Salvador F. VERIFIED CUSTOMER
Domingo was efficient and quick
3/7/2026
Guy P. VERIFIED CUSTOMER
Richard did an excellent job.He explained everything to me about the service on the car.Totally satisfied.Will ask for Richard the next time I bring my vehicle for service