I’m very happy with the service highly recommend this dealer for my friends to come and do there service my service adviser was very professional and polite and attentive thank you for working on my vehicle
10/11/2024
Matthew Z. VERIFIED CUSTOMER
Glen was attentive, helpful, and explained the process to me. I am satisfied with everything about the process and am pleased with the wonderful courtesy vehicle he helped me get. My only complaint is the car wash was sub par. Picked my car up with streak marks all over, and there was tree sap dripping down the driver”s side. It was a free car wash so it’s not the end of the world.
10/11/2024
Alma F. VERIFIED CUSTOMER
We do appreciate Domingo as service person, he is very helpful and great to talk to, my wife and I enjoy his company.
Thank you.
10/11/2024
Norman S. VERIFIED CUSTOMER
Rick was great. He kept me abreast of what was going on, and was clearly on top of the repairs ongoing on my truck. He was professional, and helpful, as well as clear in his communications. I could tell he genuinely wanted the best outcome for everyone involved, and I appreciated that.
10/11/2024
Kathy S. VERIFIED CUSTOMER
Domingo was the consumat professional.
10/11/2024
Jaime P. VERIFIED CUSTOMER
Rick was amazing. I gave a strict timeline that I needed to be done by and he stuck to it. Even went and got my car for me when ready. Great service today.
10/11/2024
Doreen W. VERIFIED CUSTOMER
They were on time and clean, told me what I had to get fixed next time
10/10/2024
Dela, Laura. VERIFIED CUSTOMER
Jane is the best!!!!!
10/10/2024
Samantha D. VERIFIED CUSTOMER
Glenn is professional, efficient and friendly.
10/9/2024
Christine M. VERIFIED CUSTOMER
Glenn was great I appreciate how much he communicated with me throughout.
10/9/2024
Debra H. VERIFIED CUSTOMER
Domingo was wonderful in letting me know what the problem was regarding my car and gave me estimate of when the repair would be completed which I appreciated.
10/9/2024
Gary B. VERIFIED CUSTOMER
Sheldon was fantastic. The problem was there was no valets available to retrieve my truck after paying the bill. I had to wait between 10 - 15 minutes to get a service advisors attention to get someone to retrieve my truck. What also concerns me now is the safety and security of my vehicle at the dealership. In the last two visits, today’s included, a customers car was damaged by a Villa Ford employee. This is unacceptable and needs to be rectified at once. Managers need to be more accountable as to what is going on in the service area. I watched the technician sitting in my truck, burning my diesel fuel for 10 minutes while engaged in a conversation with another employee. Again, completely unacceptable.
10/9/2024
Christian R. VERIFIED CUSTOMER
They did an amazing job the tech that worked on my car patched my car up and did a thorough inspection now I know what I need to work on next, and thanks to Carlos I was able to go in and out as soon as possible helped me very well will come again for sure!!!
10/9/2024
Patricia M. VERIFIED CUSTOMER
Joel is always professional and courteous
10/8/2024
Guadalupe /. VERIFIED CUSTOMER
I’m very happy with the services. Very good work thank you
10/8/2024
Dan L. VERIFIED CUSTOMER
Great service today
10/8/2024
Leigh L. VERIFIED CUSTOMER
Jane and the service crew are the best!
10/8/2024
Taylor P. VERIFIED CUSTOMER
Glen was awesome! It was my first time at this location and he was very helpful in explaining everything to me. He had great customer service skills and it shows that he enjoys what he does!