Mingo was quick to identify potential issues causing the problems with my truck. He was great at setting expectations of turnaround time. Very knowledgeable.
9/29/2024
Joshua K. VERIFIED CUSTOMER
Sheldon was very helpful with my last minute, end of day, Saturday afternoon emergency low oil pressure issue on my 2020 Raptor. While he was helping me get the paperwork done, he even recommended a special tow cable to help get my buddies unstuck when we’re out playing in the dirt!
9/29/2024
Johnathan F. VERIFIED CUSTOMER
Service was a joke... Joel was less than helpful. I will be calling Ford corporate to discuss the mismanagement there. Not like it will do much in sure, but it will highlight the incompetence at your "business".
Suffice to say - I will NOT be buying another vehicle from you. Furthermore, I will recommend all parties steer clear of you.
9/29/2024
Tait Associates. VERIFIED CUSTOMER
Carlos Ibarra always comes through for me.
9/29/2024
Toya E. VERIFIED CUSTOMER
Joel was great! Very communicative, thank you
9/28/2024
Richard C. VERIFIED CUSTOMER
Great service advisor, best one yet
9/28/2024
Matthew A. VERIFIED CUSTOMER
Great service! My fav svc center yet!
9/28/2024
Lynch J. VERIFIED CUSTOMER
Nice work
9/28/2024
Bill T. VERIFIED CUSTOMER
Spotless performance. Just as my car was when it was returned. Great job ! Semper Fi
9/28/2024
Judith H. VERIFIED CUSTOMER
Convenient. Professional.
9/28/2024
David B. VERIFIED CUSTOMER
Domingo was helpful. I’m hoping you can work on the backlog to fix CarPlay things as he said there is a week or more wait. If you had told me that I would have booked my appointment at a time you could work on that also. Thanks.
9/27/2024
Steven D. VERIFIED CUSTOMER
The service, attention to detail, and responsiveness were exemplary.
9/27/2024
Wise M. VERIFIED CUSTOMER
Thorough explanation of work process, very nice, friendly and professional. I will be moving my business to Villa Ford after having disappointing experiences at another dealership
9/27/2024
Ramsis B. VERIFIED CUSTOMER
Joel provided excellent service.
9/27/2024
Ralph E. VERIFIED CUSTOMER
Mingo did a good job. I'm not happy about how much it cost to repair the wiring problem. Mingo took a picture of the required repair for me in case you'd like to see. Also, im an recent widower and Ford retiree. I've gone to Villa Ford since they opened and they used to give Retirees a little break.
9/27/2024
Jean P. VERIFIED CUSTOMER
He was very attentive to our needs and so kind.
9/26/2024
**** R. VERIFIED CUSTOMER
Glen provided one of the best experiences I have ever had at a Ford dealership. In fact, the level of service provided was more inline with what you would receive a a high end luxury car dealership. He was courteous, knowledgeable and extremely helpful during my visit. I rate his service as exceptional. In fact, the entire staff at the dealership was outstanding. Thank you for a great experience.
9/26/2024
Richard W. VERIFIED CUSTOMER
Glen is awesome!
9/26/2024
Leslie S. VERIFIED CUSTOMER
I want to thank Richard as I felt completely satisfied with all the information he gave me about my car. He was very truthful and I would highly recommend him to my family and friends. Had a very good experience today which I dreaded going to the dealler but all was good. ????
9/26/2024
Julie S. VERIFIED CUSTOMER
I was given updates on my service which i appreciated. And it all went well.