I chose to drive to Villa because of Domingo and the professional service he provides. I live in Lakewood near Cerritos Auto square. Trust is huge in the auto industry.
4/26/2025
Jayson T. VERIFIED CUSTOMER
Everything went well and smooth. Your team is keeping my 2016 F150 w/100K + miles running smoothly.
4/26/2025
Sebastian A. VERIFIED CUSTOMER
Very polite, on time. Communicative. Quick service.
4/26/2025
Donald S. VERIFIED CUSTOMER
????
4/26/2025
Schirmacher . VERIFIED CUSTOMER
I've worked with Sheldon before and he has kept me informed of every step via email. I appreciate that.
4/26/2025
Na Contractors,. VERIFIED CUSTOMER
Very satisfying with the service with Carlos. Always keeping me inform of the status of my vehicle
4/26/2025
Jose B. VERIFIED CUSTOMER
Very good advisor
4/26/2025
Tom D. VERIFIED CUSTOMER
Glen is the best. He communicates well, knows the business and always keeps you posted as to how the service is going.
4/25/2025
Nora E. VERIFIED CUSTOMER
Sheldon was helpful and came right out to help me. Quick and easy . Michael completed the service fast and has great customer service attitude.
4/25/2025
Kathleen S. VERIFIED CUSTOMER
Efficient and everything explained
4/25/2025
Mike K. VERIFIED CUSTOMER
Domingo greeted me promptly and kept me updated throughout my vehicle being serviced.
4/25/2025
Jason H. VERIFIED CUSTOMER
Glen was great!
4/25/2025
Marc G. VERIFIED CUSTOMER
Great service from Glen as usual.
4/25/2025
White Mechanical. VERIFIED CUSTOMER
Janie alway does a great job for my family and my business. Her communication, follow up and attention to detail is superior. I’ve owned an operated hundreds of vehicles over the years and dealt with many customer service representatives and Janie clearly stands out from the rest.
Even when the porter is busy. She has shown up and delivered our vehicles quickly. In a world that has given up on customer service, there are those that still care.
Thank you Janie and Villa Ford!!
4/25/2025
John B. VERIFIED CUSTOMER
Thank you Sheldon! Great service.
4/25/2025
Frank M. VERIFIED CUSTOMER
Excellent repair team
4/25/2025
Andrew B. VERIFIED CUSTOMER
Rich was very easy-going and kept me informed as my car was being serviced. Thank you, Rich!!
4/25/2025
Chris S. VERIFIED CUSTOMER
The pulsating brakes on my F150 is an unfortunate situation for me.
This problem developed not long after having the brakes done by Villa Ford almost a year ago. Completely my fault for not contacting sooner. This should not have happened on a big truck. I am not hard on brakes and don’t haul anything. But I understand it’s brakes and they can go bad for many reasons. In order to redo this $700+ job, I will have to shop it around. No need to contact me.
4/25/2025
Christopher G. VERIFIED CUSTOMER
Glen did amazing, so his service was great, the taking over 2 weeks to fix the issue was not so good, and finding certain items weren't covered by warrantee kinda sucked