He was very helpful he explained the service pretty well thank you Richard Justus
5/21/2025
William S. VERIFIED CUSTOMER
Communication skills and excellent service
5/21/2025
Carlos G. VERIFIED CUSTOMER
Domingo is great! No issues with him at all.
After having the transmission replaced on my 2022 Ford F-150, I’m still feeling a pulsing or surging sensation when slowing down, especially at lower speeds. It feels like the truck is downshifting abruptly or inconsistently.
The technician who recently test drove it said it’s functioning as it should, but the issue continues. I’d like to request that someone ride along with me so I can show exactly what I’m experiencing , I believe it’ll be clearer once felt firsthand. Please let me know when that can be arranged.
5/21/2025
David K. VERIFIED CUSTOMER
Glenn was fantastic and made sure I was well taken care of. Thank you, Glenn.
5/21/2025
Nancy S. VERIFIED CUSTOMER
You never came and attended to my vehicle. It was canceled at the last minute and I was told the van had broken down. Which worked fine because I was stuck somewhere and couldn’t get home in time for the appointment. I was then told by Natalie that she would call me this week And set up a new appointment. I haven’t heard from her yet. Sorry, that this is coming to you this way, but I have nothing more to say. I still want to use Villa Ford to service my vehicle. so, if Natalie will call me, I’ll be happy to set up an appointment. Thank you very much.
5/21/2025
Edgar C. VERIFIED CUSTOMER
Rich did an excellent job of keeping me updated on the status of my vehicle.
5/21/2025
Phillip S. VERIFIED CUSTOMER
Joel is always pleasant and very professional when I deal with him.
5/21/2025
Gabriel A. VERIFIED CUSTOMER
Carlos provide with excellent service
5/20/2025
William M. VERIFIED CUSTOMER
Janey was through. However, the tech forgot to post the mileage sticker as to the next oil change. Found it in the passenger seat.
5/20/2025
Sheila R. VERIFIED CUSTOMER
Richard was very thorough and handle my non appt service needs. He made sure I knew exactly what was needed and what the steps were. Super grateful for his expertise and kindness.
5/20/2025
Paul D. VERIFIED CUSTOMER
Poor communication
5/19/2025
Moises F. VERIFIED CUSTOMER
Excellent customer service.
5/19/2025
Andy M. VERIFIED CUSTOMER
I am very satisfied with the prompt service I received. They had my car in and out for its oil change. That’s why I trust only the dealer service department. They have the knowledge about by Explorer. Thanks again for your service.
5/19/2025
Daniel S. VERIFIED CUSTOMER
Rick was great!
5/19/2025
Technick Llc. VERIFIED CUSTOMER
Amazing work on my truck keeping it going fair pricing
5/19/2025
Calvin W. VERIFIED CUSTOMER
good service. 100% better than Tesla's service.
5/18/2025
Deanna G. VERIFIED CUSTOMER
Carlos Ibarra and the team were very helpful and polite. I love the ease and consistency of your mobile service
5/18/2025
Dennis Z. VERIFIED CUSTOMER
Carlos was my check in person, and really took great care of me. Super happy with my experience and will be back soon for my brake job. Thank you Carlos!
5/18/2025
Ralph V. VERIFIED CUSTOMER
Look forward to my next service
5/18/2025
George L. VERIFIED CUSTOMER
Hi Carlos,
Thanks again for helping me with my vehicle. I appreciated how quickly you were able to coordinate everything and keep me updated throughout the process. Everything seems to be running smoothly so far, and I’m grateful for the service you provided.
If anything changes or I run into any issues, I’ll be sure to reach out — but overall, I’m happy with how it all turned out.