Sheldon was very nice and totally understood what I needed and wanted.
5/28/2025
Larry L. VERIFIED CUSTOMER
Rick was excellent! He kept me informed in a timely fashion and exceeded my expectations! Thx, Larry
5/28/2025
Phil S. VERIFIED CUSTOMER
Great service
5/28/2025
Merlyn D. VERIFIED CUSTOMER
Carlos, did a great job at communicating and making the experience better than the previous person that assisted me, I shared my concern on a specific colleague and he was careful and professional in every aspect of communication.
5/27/2025
Moses P. VERIFIED CUSTOMER
Rick was so helpful and welcoming. Glad that we made an apptmt with Villa Ford even though I’m in Long Beach.
5/26/2025
Claude V. VERIFIED CUSTOMER
Thanks for taking care of my Bronco!
5/26/2025
Gustavo G. VERIFIED CUSTOMER
Carlos Ibarra always takes the extra steps to make sure me and my wife are always satisfied with the service that our truck is provided with.
5/26/2025
Bob K. VERIFIED CUSTOMER
Quick and friendly
5/26/2025
Adeena W. VERIFIED CUSTOMER
Glen was great!
5/26/2025
John C. VERIFIED CUSTOMER
Thank you Joel!
5/25/2025
Maura L. VERIFIED CUSTOMER
Very happy when Glen took in after 2pm getting my oil change. He gave a me a coupon special and washed my car when that service ended 2024. Very very happy. I love coming to Ford Villa!!
5/25/2025
Glenn /. VERIFIED CUSTOMER
Joel is very knowledgeable and very helpful
When bringing my car in for service I always call him to make my appointment
He’s an asset to your company
5/25/2025
Susan S. VERIFIED CUSTOMER
Courteous, Professional techs! Thank you, Carlos!!
5/25/2025
Brian K. VERIFIED CUSTOMER
Service department is nothing like it used to be. No communication, always forgetting to return a phone call, rude lot attendant, and service advisors aren't very knowledgeable on Ford vehicles.
5/25/2025
Raymond W. VERIFIED CUSTOMER
I brought my Edge in to have an oil leak fixed and was originally told it might take up to a week, because the department involved was quite backed up. I was happily surprised to get my vehicle back in three days. Rick is always a pleasure to work with and kept me posted as the source of the leak was discovered and the seal ordered the day after I brought it in. I will definitely work with Rick Justus and Villa Ford for my future needs.