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Real Reviews From Verified Customers

Service Center Review Summary

5 star 470 reviews 45%
4 star 210 reviews 20%
3 star 29 reviews 3%
2 star 157 reviews 15%
1 star 168 reviews 16%
Review Us
Erik W.
2 out of 5
7/30/2021
The problem never got resolved and when I called the service advisor and left him multiple messages I have not heard back
Maria M.
3 out of 5
7/29/2021
No me avisaron absolutamente nada . Solo me llamaron al siguiente día para avisar que ya estaba listo el auto.... me pareció muy raro porque siempre avisan cualquier cosa y esta vez yo tuve que ir al dealer para saber que pasaba, se me hizo muy raro . Pero muchas gracias el auto ya está arreglado muchas gracias ????
Blanca A.
5 out of 5
7/29/2021
Thank you
Mike S.
4 out of 5
7/29/2021
Christian was great to deal with. He represents Scott Robinson as a professional.
Pedro L.
5 out of 5
7/29/2021
job well done !
Salvador C.
5 out of 5
7/29/2021
Jolie was amazing! So kind! I only have 300 miles on the Mojave so we have a long relationship coming and you can look me up with SR Honda. Been doing business with them for the past 30 years.
William N.
4 out of 5
7/28/2021
Thanks Yeimy!
Hector R.
2 out of 5
7/28/2021
Customer service could have been a lot better.
Demetrious W.
2 out of 5
7/28/2021
At most dealerships I am able to drive up and let the service worker know what needs to be done. There is no need for an appointment. I do not like having to make an appointment to have a major service completed.
Abbie B.
1 out of 5
7/28/2021
The part that was replaced yesterday, the radio/center display, stopped working today. Need to reschedule another appointment.
Benito D.
5 out of 5
7/28/2021
Great service!
Stephanie S.
2 out of 5
7/25/2021
I texted Christian about a possible shuttle or Uber ride back to the store and never got a text back. That’s $10 I spent on an Uber and didn’t have to.
Brittney M.
1 out of 5
7/25/2021
We tried to call from 9am-2pm today regarding our car. Humberto notified us Friday he would be working from 8-2pm. We left 3 voicemails and none were returned and not one call was answered.
Casimiro F.
5 out of 5
7/24/2021
Thank you for the fast service.
Debbie G.
5 out of 5
7/24/2021
The experience was pleasant thank you so much.
Not Provided.
5 out of 5
7/24/2021
We had a great experience!!
Hugo M.
5 out of 5
7/24/2021
Thanks for taking care of my vehicle this time , hoping to have many more smooth transition on our next meetings.
Not Provided.
4 out of 5
7/23/2021
Yeimy is amazing!!
Alysa D.
4 out of 5
7/23/2021
Making an appointment is a terrible experience though.
Christopher D.
4 out of 5
7/23/2021
She handled everything like a pro! Called me back promptly with information I requested and took great care of me when I dropped off my truck.

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