Service Center
Real Reviews From Verified Customers
Service Center Review Summary
5 out of 5
10/8/2023
Jsylene is always a pleasure to work with.
1 out of 5
10/8/2023
They lost the part for my car. I had the apt sch for almost a month waiting to get in. And when O got there for my apt I sat there for 40 mins before they came and said they didnt have the part there anymore that they delivered it to my house which they did not do. Soooooo extremly mad about the whole thing.
5 out of 5
10/8/2023
He was very fair, accomadating and thorough. Thanks.
5 out of 5
10/8/2023
Thank you very much
5 out of 5
10/7/2023
The repairs were done just as Cooper explained, and relatively quickly. Very satisfied with the whole process.
5 out of 5
10/7/2023
Cooper is a knowledgeable customer focused service manager who deserves a big raise! He's a pro!
5 out of 5
10/7/2023
All was great!!
1 out of 5
10/7/2023
After we picked the car up we got a check oil light. After checking the district, it did not even show on the district. We will be talking to higher ups at this company the first of the week.
4 out of 5
10/7/2023
Listen every time I deal with Sino he goes above and beyond for customer satisfaction. He is very polite and gives his 100% to get the problem solved for client right away. Anyone who's new must get trained by him.
5 out of 5
10/7/2023
All good
4 out of 5
10/7/2023
Embarrassing me with wrong information, is total ****, train your people , you certainly are way over staffed
5 out of 5
10/7/2023
I was extremely satisfied with the service
5 out of 5
10/7/2023
Your service technician did an outstanding job with my service call. His follow-up was excellent
5 out of 5
10/7/2023
Excellent
4 out of 5
10/6/2023
Cody did a wonderful job, so far I have not found any parts on my garage floor... I do have one issue with the service that was provided and it's with the "management team" For the price you pay for an Audi, " a premium vehicle" and the cost of Audi service, I would have expected a loaner vehicle to be offered for a major scheduled maintenance. You requested that my car be dropped off the night before the appointment.
When scheduleing similar maintenance on my wife's Mercedes, a loaner is always available. KIA is kicking your **** in this department! I was embarrassed when the person that came to pick me up in her KIA told me she was offered a loaner when she has her schedule maintenance done...
4 out of 5
10/6/2023
I was very pleased with the customer service . I was very pleased with how well my car turned out after they washed it at no charge and they came and picked it up and returned it.
5 out of 5
10/6/2023
Jeff was very friendly and helpful. He was able to work with my busy schedule and fit me it for a fast and timely appt. He even washed it for me before I picked it up
4 out of 5
10/6/2023
.na
5 out of 5
10/6/2023
Great service, as always!
5 out of 5
10/6/2023
Great job by Gary D and the team!!!!!!!
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