Service Center
Real Reviews From Verified Customers
Service Center Review Summary
5 out of 5
2/13/2021
Was very helpful and kind.
5 out of 5
2/12/2021
Thanks
4 out of 5
2/12/2021
James was courteous & professional & notified me immediately upon completion of the work.
3 out of 5
2/12/2021
No good service o out of 10
5 out of 5
2/11/2021
The Good Hands people...
4 out of 5
2/11/2021
Randy and McGrath Audi were fantastic as always. I couldn’t be happier with my Q8 and the entire service experience at McGrath.
4 out of 5
2/10/2021
Arian was absolutely perfect. Every aspect was spot on. Job well done. He definitely set the bar way way high now I can’t think of anything that he should have done differently. I’ve never been able to say I had a good experience in a service dept at an auto dealership until today.
Well done
5 out of 5
2/10/2021
I appreciate both the good information about why my car needed what, as well as being kept updated throughout the repair process.
5 out of 5
2/10/2021
Super friendly, prompt, and helpful!
5 out of 5
2/9/2021
Professional and honest
Thank you
5 out of 5
2/7/2021
Welcoming, fully competent staff. Great facility. I'm thankful you could service my vehicle on a same-day urgent Saturday visit.
4 out of 5
2/7/2021
Jaylene knows her stuff. She is informative, and willing to go the extra mile to figure out what needs to be done.
4 out of 5
2/7/2021
Gary is excellent!
4 out of 5
2/6/2021
James is a true professional!
5 out of 5
2/5/2021
Randy was very knowledgeable about Audi vehicles and was able to explain every question in detail for me. Very much appreciated.
5 out of 5
2/5/2021
Jayleigh is v nice & courteous ! Thanks for quick turnaround.
5 out of 5
2/5/2021
Mr. Janes Green handled my situation perfectly! Awesome customer service.
3 out of 5
2/4/2021
Little disappointed about rims not covered in hazard plan. When plan was purchased, not explained
5 out of 5
2/4/2021
I appreciated the updates on the car. Polite and professional
5 out of 5
2/4/2021
Randy is friendly, super knowledgable, and always remembers me and my husband. I hate creating extra work for him, but I've sent three of my Audi driving friends his way. Great asset to the Audi service team in Morton Grove.
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