Service Center
Real Reviews From Verified Customers
Service Center Review Summary
4 out of 5
5/14/2021
Randy was very accommodating to me just dropping by with a question regarding a screen message that indicated a defect. He arranged to get it fixed right then and it was a pleasure.
4 out of 5
5/14/2021
Gary has always been fantastic. He’s very attentive to my needs, and make sure I’m well-informed about my car and what needs to be taken care of. It’s just a great guy
4 out of 5
5/14/2021
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5 out of 5
5/13/2021
Well done
4 out of 5
5/13/2021
Fast and friendly service
4 out of 5
5/13/2021
I want to Thank Audi with ALL My Heart for they’re Amazing service! They came through for My Family and I Not once but twice . I know for sure i can Count on Audi with My Car with No worry’s Buying a car just from anywhere these days can be stressful especially when that dealership won’t help you in anyway or doesn’t have the tools to cater to you ! For a secondary dealership(Audi) to come in and make it ALL better was Mind blowing for them to come in and make all that go away is a blessing in itself
Audi,
Thank you from My Family to Yours !
4 out of 5
5/13/2021
James gave me great customer service he was great.
4 out of 5
5/13/2021
Randy was great. I've had my fair share of issues with the Morton Grove dealership so it was awesome that he kept me updated on the status of my vehicle (even on his day off!). This was much appreciated.
4 out of 5
5/12/2021
James is great and very professional
4 out of 5
5/12/2021
All was fine with the service, same day n and out. Basic service interval
4 out of 5
5/12/2021
Randy is always thorough and attentive.
4 out of 5
5/11/2021
Gary my Service Advisor is awesome. Always friendly and professional. It’s pleasure when I come to Lakeland Audi.
4 out of 5
5/11/2021
James is a delight to work with. He listens patiently and offers expert advice. Known Joe since your dealership opened and the fact that he hired James tells me a great deal about the quality of the Service staff.
I will willingly continue to travel the 2 hours out takes ro get there as long as you have such great people working with the dealership.
Thank you.
Noel C
4 out of 5
5/11/2021
James was very customer oriented and informative. He is such an asset to AUDI.
4 out of 5
5/10/2021
James was awesome! I will be back for further service needs.
4 out of 5
5/10/2021
Jaylene was great! She kept me informed all along.
Thank you,
Edwin C
4 out of 5
5/10/2021
Jaylene was great. She set accurate expectations on wait time and explained well the work being done. Very professional.
4 out of 5
5/9/2021
Randy is simply the best!! Very knowledgeable, helpful and courteous. He is top notch!!
5 out of 5
5/8/2021
He was awesome.
4 out of 5
5/8/2021
Jaylene is very helpful & courteous
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