Service Center
Real Reviews From Verified Customers
Service Center Review Summary
5 out of 5
7/2/2021
James is very welcoming and professional. I appreciate his help
4 out of 5
7/2/2021
JAYLENE WAS VERY NICE AND POLITE. EXPLAINED EVERTYTHING VERY WELL. EXCELLENT CUSTOMER SERVICE!!!!
2 out of 5
7/1/2021
I wish the billing process was more professional.
4 out of 5
7/1/2021
Andrew did a nice job. He was quick to communicate via phone, text and email. I’m also glad they were able to fix the issue in short order and without significant expense. Thanks for all your help.
4 out of 5
7/1/2021
Andrew was very professional, friendly and open. He presented himself as knowledgeable of the car issue, helping me to connect with other departments to ensure that I have sufficient coverage for my vehicle.
4 out of 5
7/1/2021
randy is an exemplary employee! very friendly, helpful, diligent snd knowledgeable. represents excellence to the highest degree.
5 out of 5
7/1/2021
Everything was great. Good communication. Thanks Randy.
5 out of 5
7/1/2021
James was very personable…. Actually, the nicest service person that I’ve ever worked with in Lakeland! I was very pleased with my service appointment!
5 out of 5
7/1/2021
Excellent service
5 out of 5
6/30/2021
James is an awesome service expert. Totally committed to the customer and their satisfaction
5 out of 5
6/30/2021
Thanks for your excellent service, Gary was very helpful and accommodating !!
Ron Myers
4 out of 5
6/30/2021
Mr. Green is an asset to your company.
5 out of 5
6/30/2021
Gary Downey is super helpful. He’s very pleasant to deal with.
5 out of 5
6/30/2021
Great work
5 out of 5
6/30/2021
Very nice and helpful
2 out of 5
6/29/2021
Not happy! Appointment at 100 ; service rep not there ; he not arrived til after125 ; we were there over 2 1/2 hours
Never going back there again!
5 out of 5
6/29/2021
Easy and precise service
Thanks McGrath Audi
2 out of 5
6/29/2021
Your employee AndrewAlhambra it’s a complete joke I made him questions about my vehicle that He didn’t even responded. My vehicle came from the service and one of the service workers told him that my vehicle was ready He didn’t even pay attention to him until I had to ask Andrew for my keys l. Andrew shouldn’t be working for Audi He would fit perfect in a ford o chevy dealer. Hopefully next time I don’t have to deal with him.
1 out of 5
6/29/2021
Charged for 1/4 gas even though gas was at 3/4 when I loaned it.
5 out of 5
6/28/2021
The service I received from Jaylene was EXCELLENT.
She was professional and kind and knowledgeable . I could not have ashes for better service.
Kudos to Ms. Jaylene Abrigo! She is an asset to your company.
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