Service Center
Real Reviews From Verified Customers
Service Center Review Summary
5 out of 5
10/14/2021
Very helpful and accommodating. Service was very satisfactory.
1 out of 5
10/14/2021
I had asked for the clutch to be replaced as it is shuddering and under manufacture warranty. I was told a relearn was done and that I needed to come get my car. The clutch is a known issue in this model, I have had it replaced once already at 50k miles, I’ve since had the TCM replaced and a relearn completed. The clutch is only under warranty for another 3k miles and I expressed that the re-learn is not a fix, and I’m running out of time to obtain the proper replacement.
1 out of 5
10/14/2021
Attempt to fix heat shield resulted in total failure of the piece. Service dept says they tried, but will get back to me with price of a whole new one as it covers the entire length of the C-Max.
5 out of 5
10/14/2021
Excellent service, as always!
5 out of 5
10/14/2021
Jaylene is always excellent about keeping me posted and explaining what will be done.
5 out of 5
10/14/2021
Randy was great today! McGrath’s customer experience has improved so much since I first bought my car- thank you!
5 out of 5
10/14/2021
James did an excellent job at communicating throughout the period of having my vehicle.
3 out of 5
10/14/2021
Call me
5 out of 5
10/14/2021
Everything was perfect
4 out of 5
10/13/2021
James Green was the bomb!!
5 out of 5
10/13/2021
I was very satisfied with your service thanks
5 out of 5
10/13/2021
The problem was resolved in a fast manner and car feels much better than when I dropped it off. It was a great job and I will bring it back for future repairs and maintenance.
5 out of 5
10/13/2021
Great job!
5 out of 5
10/13/2021
Great job Gary, as always! Thank you!
5 out of 5
10/13/2021
Andrew was helpful and explained everything well.
5 out of 5
10/13/2021
Good service.
2 out of 5
10/13/2021
Randy is great. Your car wash is bad as allows..
5 out of 5
10/13/2021
Good job
5 out of 5
10/13/2021
Excellent service excellent car!
4 out of 5
10/13/2021
Im interested in buying or leasing another car. I asked for a call from sales and no one called me. Please call ****-****-xxxx
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