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Real Reviews From Verified Customers
Service Center Review Summary
5 out of 5
10/21/2021
Jacky kept me updated on the progress of the job. He was able to answer questions and trouble shoot problems for me.
5 out of 5
10/21/2021
Jeff was fantastic, very accommodating made sure all my needs were met . Asked if I wanted my car washed and of course I said yes .Thanks Darlings!!A++++
5 out of 5
10/21/2021
Everything was completely satisfactory
5 out of 5
10/21/2021
Jacky is top class. Super helpful and knowledgeable. Great to work with. Made having my car troubles so much easier. Great guy all around.
5 out of 5
10/21/2021
Joe is great. Takes the time to find out what the customer's experience is and offers explanations if possible but also keeps you apprised of findings and work done. Only place that I will take my vehicles.
5 out of 5
10/21/2021
Excellent all around customer service. Timely and respectful to customers service needs. Answers questions and notifies customer promptly. It's painful and inconvenient sometimes to have a vehicle in for repairs but Cooper and his team try to make you feel important and considers the inconveniences to help you work out logistics as well as provide excellent repair service to vehicle. Very pleased with Darling Ford and thankful they're authorized to work on my Lincoln!
5 out of 5
10/21/2021
I am always pleased with the friendly service at Darling's.
2 out of 5
10/21/2021
Not happy sat there 3 hours was charged 137. I was told you could not fix it or patch it . I am so unhappy with this vehicle I bought when my husband was dieing last year thinking I was all set because it was a Ford whom I always trusted my husband begged me to buy it because he trust Ford and thought I would be safe and not have all these problems I have done so much work in less than a yr on this thing heartbroken I can't afford payments and keep fixing this thing I am just so sad . Over all this . I don't know what I am going to do now . I am heartbroken ???? i love Joe who takes care of my services but my SUV not so much I have doctors all over the place and scared to death something going to go wrong. Plus now transmission banging off and on to I needed safe reliability now my husband's past and my SUV gives me no security. Just sad really sad .
5 out of 5
10/21/2021
Gary was great! Thank you again!
5 out of 5
10/21/2021
My service rep Randy was awesome I felt like he was attentive and genuine.
5 out of 5
10/21/2021
Jaylene is very thorough and the consumate professional each time I have worked with her. Give her a raise!
5 out of 5
10/21/2021
Randy was thorough with his explanations and set realistic expectations. Top caliber cat!
5 out of 5
10/20/2021
Gary is the BEST! Great customer service.
5 out of 5
10/20/2021
They bent over backwards and did a really good job helping us get the problem corrected
5 out of 5
10/20/2021
As always...a great job!
5 out of 5
10/20/2021
Simply excellent - as always!
5 out of 5
10/20/2021
Joe from service department goes out of the way to support the customer. He always finds time for us. Thanks for the great service and support.
5 out of 5
10/20/2021
Great job
5 out of 5
10/20/2021
Service was fast. Told me what was wrong that caused me to fail the inspection and finally gave me tips on what to do next.
5 out of 5
10/20/2021
Great job Eric!!
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