Service Center
Real Reviews From Verified Customers
Service Center Review Summary
5 out of 5
12/20/2021
Randy was very transparent and kept me advised throughout the process.
4 out of 5
12/19/2021
I understand the staffing shortages & appreciate all that they do, despite this challenging deficiency.
2 out of 5
12/19/2021
Jaylene was very nice and polite, however the tire change took 5 hours and somehow with all the vehicles on and around the lot audi had no vehicles to give as a loaner for those 5 hours.
5 out of 5
12/19/2021
Thank you ????
5 out of 5
12/19/2021
Great service and done in a timely manner. I am most definitely satisfied.
5 out of 5
12/19/2021
James is very professional and kind , Great work !! We appreciate you guys! :)
5 out of 5
12/19/2021
Knowledge and friendly!
5 out of 5
12/18/2021
I always get prompt and courteous service and everything explains everything in detail.
5 out of 5
12/18/2021
Ok
5 out of 5
12/18/2021
Jeff did an excellent job he was very informative kind and polite. He made it a great experience.
5 out of 5
12/18/2021
Ok.good job. Minimal wait time.
5 out of 5
12/18/2021
Jeffrey is personable,professional, helpful. He is an asset to your dealership.
5 out of 5
12/18/2021
Above and beyond great customer service as always!
5 out of 5
12/18/2021
So happy to feel safe because everyone wore masks!
1 out of 5
12/18/2021
Was given an estimated time of an hour to an hour and a half and it took over 2 hours for a simple oil change.
5 out of 5
12/18/2021
He’s fantastic! The only service advisor I want to work with!
4 out of 5
12/18/2021
I fully trust my car in your hands!
1 out of 5
12/18/2021
Service was terrible I brought my car to get fixed and it took two months for the part to come in and then they said my car would be done half of day and it took them over nite to return my car and not even a hr after I got my vehicle back the engine light which I brought it for in the first place came back on and I called back and told them and haven’t heard from them since I feel extremely disrespected and treated unfairly for no reason and won’t be interested in using Audi for anything in the future
4 out of 5
12/18/2021
Jeff was amazing! He was so sincere and professional. I felt totally comfortable leaving my car in his hands. Scheduled maintenance was completed and not long after I was back in my car and on the road again! Thanks again Jeff for a job well done!
Dodi
2 out of 5
12/18/2021
I had an appointment scheduled for 7:30 am this morning to have 4 winter tires mounted and balanced. Two solid hours to mount and balance 4 tires. I scheduled the appointment that early so I’d still be to work on time. Needless to say I was late for my 9:30 start due to the long appointment. Excuses after excuses as to why it took that long. 2 solid hours to mount and balance 4 wheels. Unbelievable!
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