Service Center
Real Reviews From Verified Customers
Service Center Review Summary
4 out of 5
12/31/2021
Thanks to Cooper and Ben in the shop. They have been working on difficult and complicated issues with my vehicle. They go the extra mile to help the customers understand the problem and repair procedures.
5 out of 5
12/30/2021
N/A
5 out of 5
12/30/2021
Jacky is always professional and helpful. Another outstanding member of the Darlings Audi service team.
5 out of 5
12/30/2021
Jaylene did an excellent job.
5 out of 5
12/30/2021
Very pleasant experience with Jeff. Top shelf service. Thank-you Jeff and Darlings.
5 out of 5
12/30/2021
Excellent customer service!
4 out of 5
12/30/2021
Jaylene kept me informed every step of the way.
Just a small thing the inspection due light was not reset to turn off however when I called the person who answered the phone was very apologetic and I will bring the car in tomorrow to take care of it!
5 out of 5
12/30/2021
Jaylene is very professional and courteous.
5 out of 5
12/30/2021
Na
5 out of 5
12/30/2021
Great communication
5 out of 5
12/30/2021
Everything about my appointment went great. Jeffrey was very nice and helpful. I appreciate the great service as always. Thank you
5 out of 5
12/30/2021
The customer service is great I will be back
5 out of 5
12/30/2021
Thank you for the wonderful and prompt service
5 out of 5
12/30/2021
The gentlemen was very nice
5 out of 5
12/30/2021
Excellent service !
4 out of 5
12/30/2021
I thought the service was awesome Joe Turner hit it out of the park
5 out of 5
12/30/2021
Very professional and polite.
5 out of 5
12/29/2021
He is excellent as far as I am concerned. I hope to have him every time I come in.
4 out of 5
12/29/2021
Appreciate Darlings picking up & returning my car to me when I need it serviced.
1 out of 5
12/29/2021
I appreciate Darlings getting my car in unscheduled due to tire failure I had. Liam is a very thorough customer service rep. It was of no fault of his own that the tire replacement policy he had described didn’t come through. I do question why Audi or Darlings would advertise a tire replacement insurance that only covers repairable tires. It just doesn’t make sense so Liam was put in a position to call me the next day to let me know the tire replacement costs would be on me. I was also a little frustrated that when my car was returned to me the jack/tools/rear luggage compartment wasn’t reset to its storage conditions. Granted it wasn’t brought in that way but still. they put the spare back but nothing else. And I’ll be honest this last gripe was probably just frustration that I had to pay for the tire. But still.
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