Service Center
Real Reviews From Verified Customers
Service Center Review Summary
5 out of 5
2/19/2022
Jacky is excellent. He is a great asset for Darlings.
5 out of 5
2/19/2022
Leann Andrews was a pleasure to work with. The service department was fast and professional. I was very happy when I left.
3 out of 5
2/18/2022
Jeff was so nice and helpful. Had a BIG SMILE and went in and ran my debit card cause I just recently had surgery and went in and sat in my car and he brought me the paper work to sign.. When I got there he asked if they could wash my car and get all that salt and dirt off my car. I was going in for a oil change and it didn't take then long to do that and wash my car for me.
5 out of 5
2/18/2022
Cooper was outstanding.
4 out of 5
2/18/2022
I was very rude to Jacky on the phone and apologized when I met him. He was very gracious and professional. I was completely out of line and he was great. I cannot emphasize that enough.
5 out of 5
2/18/2022
Amazing staff, always very helpful and accommodating!
4 out of 5
2/18/2022
Great job. Minimum wait time. Jeff even had my washed off before I got it back!!!
5 out of 5
2/18/2022
The service at Mcgrath is slwsys great and dependable
4 out of 5
2/18/2022
There was a problem that was covered on warranty. The service was prompt and done with integrity
3 out of 5
2/18/2022
Full Credit to Delta Airlines: “If one owned a business, would one hire the last Darling’s employee spoken with?” Press 1 for ‘Yes’ or 2 for ‘No’. I would press 1. (My 1 is also inclusive of any employee spoken with while at Darling’s for service and for the whole of Darling’s for that matter.
5 out of 5
2/18/2022
Well done
4 out of 5
2/18/2022
James,
Both my wife and I were completely satisfied with your service.
We received all the necessary adjustments on our car
and it was washed before it was returned.
Since we arrived at 8:30 there was little time to have breakfast
James called an Uber and we were taken to have breakfast, after which we were picked up. Thank you James and Audi
5 out of 5
2/18/2022
Impressed with both the service and the loaner car. above and beyond.
4 out of 5
2/18/2022
Gary Downey is awesome and I had another great experience servicing my vehicle at your dealership.
1 out of 5
2/18/2022
Communication from the service department was lacking. Waited for the vehicle in person no one came back until two hours later. At that point they then advised it would be another few hours as my vehicle needed an update. I felt that my car was just in for a simple oil change and this should’ve been communicated a lot sooner than it was.
5 out of 5
2/18/2022
Excellent service from everyone!
5 out of 5
2/18/2022
A+++ Jeff is very courteous, knowledgeable, and professional. Very pleased with the service that was provided by Jeff.
1 out of 5
2/18/2022
The communication was terrible from the te they pick up the truck to the end. Work was also performed on my truck with no one contacting me to say if I wanted it done. Then I had to pay for it. The work that was performed on my plow which light adjustment was suppose to be free but the bent part they just bent it back and not very well but didn't even touch it up with paint. And wanted $278 for the work. Was no happy on paying anything. Heck the brakes that Ted the salesmen said he would have fixed never got done and he is denying it because he never put it in writing. I can say I will not do business with Darlings again.
4 out of 5
2/18/2022
He was very helpful when I asked for help with a tire.
5 out of 5
2/17/2022
Gary always does a great job and follows up very well. Always very helpful!
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