Service Center
Real Reviews From Verified Customers
Service Center Review Summary
5 out of 5
3/5/2022
Very satisfied
5 out of 5
3/5/2022
Great job
5 out of 5
3/5/2022
Done sooner than expected. Jeff was top notch.
4 out of 5
3/5/2022
Joe was very professional and polite. I left with a positive feeling that my vehicle will be fixed and working fine in no time
5 out of 5
3/5/2022
Great job and very happy
5 out of 5
3/5/2022
I showed up at Darlings without an appointment looking to see if I could get an oil change for my 2021 F250. Jeff took excellent care of me and was able to fit me in. He is excellent at his job. As long as Jeff is there I will keep coming back. Darlings needs more Jeff Schencks on their service team.
5 out of 5
3/4/2022
Jackie is always very helpful and shows passion for his work!
5 out of 5
3/4/2022
He has done a good job. We are always satify with his service and the hospitality of everyone at audi lake land.thank you
2 out of 5
3/4/2022
Made a specific appointment Tuesday at 10 AM to fix the key programming that they did and it’s not working quickly while I waited. Not only did they say when I showed up right on time that they weren’t ready and I had to leave the car and go pay for a rental because no loaners were available, but also not until the next day at 4 o’clock they called me and said oh we haven’t even gotten to your car we had to wait for another machine mechanic. Total waste of time and I need reimbursed for the rental and Uber and my wasted time. If you set up an appointment you have to have people ready to go and fix it right away my time is very valuable I’m not interested in excuses given about broken commitments and poor customer service thank you
5 out of 5
3/4/2022
James was very polite and helpful.
5 out of 5
3/4/2022
Awesome customer service thx u
4 out of 5
3/4/2022
andrew, scott in maintenance and everyone are rockstars!
4 out of 5
3/4/2022
Randy is terrific.
5 out of 5
3/4/2022
Andrew i very professiomal and knowledgable of Audiproduct
1 out of 5
3/4/2022
Car still rattles and the cosmetic scratches were not fixed.
4 out of 5
3/4/2022
Your welcome. Always pleased with Ford service dept
4 out of 5
3/4/2022
Service was awesome! Definitely will be back
1 out of 5
3/4/2022
Can not fix the issue.
4 out of 5
3/4/2022
Jeff is awesome
1 out of 5
3/3/2022
I was not told that I would be charged $150 to check a fluid leak on my transmission. I would not have done this had I known that. I also asked to have my car washed which was not done, not a big deal but after charging me $257 for an oil change I feel that was the very least you could have done.
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