Audi USA

I was treated very well and didn't have to wait long. Thank you.

Very satisfied with the service

I know we have to play the Ford game but my transmission has been like this for like 6 months. It is still doing the same thing so I don't know how much longer I have to keep it here with this problem and I'm hoping that it gets fixed soon. As far as Darlings customer service you guys were great I appreciate it I know you just doing your job and following by the book.

Time

James always provides superior service.

Eric was knowledgeable, courteous and professional

No comment just good service

Excellent service

They were great

Please don't contact me, I don't want you to try to sell me on anything else. If I just said yes to everything you suggested, I'd be $1350 in the red but instead I just had to pay $258 for you guys to try to get me to get an adjustment, replace the wheel bearing, replace the starter, replace the battery, and get two diagnostics but end up getting nothing. You need to review basic terminology and basic electrical issues of a vw. I can't believe how many different possible answers I was given without any actual answers, just pricetag after pricetag and pushing parts. Not to mention the talking down to me saying and I quote "time is money" and "well I don't use that terminology" (terminology in question: the phrase 'the engine didn't turn over')...I was able to find another option and get a second opinion. I waited a month for my car to be returned worse from your care from them messing with the battery before taking it out for a test drive. I'm so disappointed.

Cooper was helpful and kept me informed of service progress and status. Good worker.

I felt that the service I received was very overly priced. To just get it checked on and figure the issue out it was $175. All to get told it needs spark plugs. Also for them to figure out it needed spark plugs they had to consult the expert which cost me 25 dollars. All in all I liked cooper he’s great but darling in general is just overly priced for service. In the future we will go elsewhere unless it is something that’s covered by the warranty.

Mr Green is pleasant to help with any problem with my car. He is very knowledgeable and patient plus a very nice person.

The gentleman that assisted me was great, professional courteous, and very pleasant. However the loaner I received interior was extremely dirty, this was the first time I’ve experienced this at this dealership. Normally everything is on point.

He was the best and so was the guy in the tire department. I can’t remember his name!

Had 9:30 appointment call us around 3:0 or 4:00. If we make appointments would like to have done in a reasonable time. We had to make 2 trip to Bangor at has prices that not good

Andrew provided us with the best customer service ! He was friendly, courteous and very responsive to our needs. Everything was ready when I came to pick up the car and the whole process was smooth.

Great service !!!

thanks

Thanks