Service Center
Real Reviews From Verified Customers
Service Center Review Summary
5 out of 5
1/11/2023
Thank you !
5 out of 5
1/11/2023
Gary seems like a well versed guy. On top of his game for organization and customer service.
5 out of 5
1/11/2023
It is always a pleasure to communicate with Cooper at Darlings. He is very polite, friendly and informative. The waiting room and facilities at Bangor are clean, quiet and comfortable. All staff are very pleasant. Thanks to everyone for doing a good job.
5 out of 5
1/11/2023
I appreciated the honesty and transparency.
5 out of 5
1/10/2023
Jacky was very professional and knowledgeable
5 out of 5
1/10/2023
I am extremely happy with Joe Turner....He always treats me great...Very knowledgeable....and goes beyond to make sure his customer and the work done is satisfactory....
5 out of 5
1/10/2023
Jeff is top notch
5 out of 5
1/9/2023
Very professional, great atmosphere, went over documents in detail and answered any of my questions.
2 out of 5
1/9/2023
Just not the audi experience. Misinformed twice. More expensive than CANADA ????????
5 out of 5
1/9/2023
Service was quick and pleasant. Thank you
1 out of 5
1/9/2023
Was at dealership for 7 (!!!) hours & still have to return for final fix. No anyone’s fault but man it was brutal.
5 out of 5
1/9/2023
Excellent Svc. in a very professional manner..I think. you all provide quality service as a team…Dr. Mehta..
2 out of 5
1/9/2023
Zero communication, had to call 2-3 times per day
Andrew was a coward and wouldn’t pick up the phone
Was booked for a loaner car then unbooked last minute
No attempt was made to let me know the time frame I would be completely without a car.
Escalated issue to manager Bob…left voicemail, no return call.
Was finally told a time to arrive and pick up my car, it took 40 minutes of me standing there to get the final paperwork because of an “error” by the parts department, then was asked to wait for a car wash…had to leave with a dirty car and handprints on the interior.
Will never return, recommend to a friend, or buy a vehicle from a mcgrath dealership
5 out of 5
1/9/2023
All was good ????
5 out of 5
1/9/2023
I was very happy with the service , however , The young man that helped me he’s name was not Arian ? he’s name was Sino or suno? Very kind and helpful.
Thank you,
2 out of 5
1/9/2023
The car was not cleaned good
4 out of 5
1/9/2023
????????????????????
5 out of 5
1/9/2023
Tony was awesome , quick and reliable . My guy is a true professional . Got my 40k service done and a few recalls done within the day , had a loaner so I didn’t have to put my life in pause and followed up to make sure my service was satisfactory. 10 out of 5 stars.
4 out of 5
1/8/2023
Gerald is THE BEST.
2 out of 5
1/8/2023
The service team did not update me throughout the day, they did not help with things I requested (syncing my garage door opener, helping me get keys), and gave me a service report that flagged the battery had an issue, but did not do anything about it. In all, a very disappointing first experience with the service dept.
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