Service Center
Real Reviews From Verified Customers
Service Center Review Summary
1 out of 5
6/7/2023
Reason for visit was to correct an issue with the truck. Problem was not resolved.
4 out of 5
6/7/2023
Went above and beyond after a computer glitch with the scheduling. Couldn't be happier.
4 out of 5
6/7/2023
Jacky is great! price was crazy high but dealing with Jacky is easy
5 out of 5
6/7/2023
Will always takes care of our Audi and answers our questions about the service that is recommended. Thanks!
4 out of 5
6/7/2023
Joe is always professional and real with me.
Darling’s service never lets me down!
5 Stars always!
5 out of 5
6/7/2023
Ryan was a pleasure to work with. He was personable, professional, and communication skills were excellent
4 out of 5
6/7/2023
William is excellent! He’s personable and knows what he’s talking about. Always enjoy interacting with him when I come in! ??????????
5 out of 5
6/7/2023
Thanks your help.
5 out of 5
6/7/2023
Always outstanding
4 out of 5
6/7/2023
I’m definitely a ford girl have been for years. The service was above and beyond. Five stars from me. Thank you very much. ????????????????????
5 out of 5
6/7/2023
Gerald is the best of the best!
3 out of 5
6/6/2023
Gary is always great ! But the mechanic on the other hand left the cabin filter and cover on the passenger floor, didn’t vacuum leaves out from under hood ..
1 out of 5
6/6/2023
It took at least 15 minutes of waiting to get checked in. This was not Gary's fault as he was the only one there to help cutomers. Car was not vacuumed despite being told that it will be.
4 out of 5
6/6/2023
For the second time your service department has provided 5 Star customer service for me and my car. They are professional and kind and helped me out when I was on my way to work and my tire was going flat they got it in and plugged it and even gave me a ride to work. I highly recommend this service department. I cannot say the same for the sales dept twice I went to trade my fords in and both times had a horrible experience walked out and went to Wiscassett Fors and both times had a fabulous experience and traded my cars within weeks. They lost a repeat customer in me.
2 out of 5
6/6/2023
William was great as always, I really appreciate his competence and communication.
When I called to make my appointment I talked to someone else (not Liam) and asked to order a new key but when I showed up to my appointment there was no record of a request for a key which I was not happy about.
5 out of 5
6/6/2023
Courteous and knowledgeable
5 out of 5
6/6/2023
Very pleased about today’s service! Everyone was professional and the service was done in a timely manner and the waiting area is comfortable and the coffee was great! Thank you
5 out of 5
6/6/2023
Great Service!
5 out of 5
6/6/2023
Happy with the service
4 out of 5
6/6/2023
Jeffrey was great, I had told him I had another appointment after this one and asked if the inspection would be done in 30 to 40 minutes, he assured me it would take no more than 30, and he kept his word. Much appreciated!
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