Service Center
Real Reviews From Verified Customers
Service Center Review Summary
5 out of 5
8/24/2023
Tony provided awesome hospitality to me with his professional service and complete explanation of the whole service process from the beginning to the end. He was very thorough and I greatly appreciate his service. I will definitely be bringing my vehicle back for Tony to service my vehicle again in the future.
5 out of 5
8/24/2023
Great experience as always
5 out of 5
8/24/2023
All good; everyone helpful, courteous. Thank you. Dsvid Hunt
5 out of 5
8/24/2023
The service I received excellent professional,
5 out of 5
8/24/2023
Micah was very nice and exceptionally professional. Helped me put the trunk canopy back on my car. Kept me in the loop on the status of my car
2 out of 5
8/24/2023
It took an hour and a half to drop my car off for service this morning-this should have taken 15 minutes- I had reserved a loaner & had to be shuttled to Enterprise where they offered me a Chevy Spark as a loaner - I can’t even fit in a Chevy Spark. Someone should have told me & the other customers that there was going to be a delay when we arrived and given us the opportunity to reschedule & if I wasn’t going to be able to get the promised loaner I should have received a text or call the night before to give me the opportunity to reschedule service. None of this reflects on Gerald who was polite & efficient once he finally got to my car - this was a terrible experience and while I have already received apologies from the manager and Gerald - I’m still angry this happened
1 out of 5
8/23/2023
Trucks broken must not be a fix for it fuel mileage has droped no reason
4 out of 5
8/23/2023
I can't thank Ryan...and the service team...enough for working my vehicle in to their already overly busy schedule. Got my vehicle back the very next morning...they made the special effort to get it in and onto the computer and found it was just the battery so it was a quick fix. Since we are here on vacation, they really stepped up to the plate and came thru with flying colors for us. Couldn't be more pleased
5 out of 5
8/23/2023
Gary does a great job. Everyone was very friendly.
Thanks,
R D Engle
1 out of 5
8/23/2023
The job was not done correctly, causing me to have the truck towed back (from Charleston) to Darlings. This added another day, and $25 in gas to the effort. Not really a bit deal, as I didn't pay for most of the job, and I had one of your loaner vehicles, but it was my time and effort used to correct your mistake.
5 out of 5
8/23/2023
Gary always provides the best customer service. I always leave satisfied when Gary helps me
4 out of 5
8/23/2023
efficient service and courteous attendant - who even gave me $100 discount because I had to bring the car back because the part was not available the first time I was there! Thank you.
5 out of 5
8/23/2023
I was worked into the schedule and the job was completed in a
short time.
5 out of 5
8/23/2023
No comments
Every it was perfect
Thank you
5 out of 5
8/23/2023
Ryan was professional, knowledgeable, friendly and went out of the way to help. Lucky to have team members like him!
3 out of 5
8/23/2023
I thought that I was going to have only one tire replaced yesterday - the tire that had been repaired earlier this summer, but was told yesterday that it was best to replace all the tires. Although surprised, I trust you guys to know what's right for our car. Just a heads up---it was a bit surprising.
5 out of 5
8/23/2023
Simeon, was very kind and helpful throughout the whole process.
5 out of 5
8/23/2023
Best customer service in the area. Once again the team exceed expectations. Well done!
5 out of 5
8/23/2023
Jacky has been delightful each time I've needed to bring my car in. I very much enjoy working with him as he is kind and calm and makes me feel at ease.
4 out of 5
8/23/2023
Gerald was great to work with
along with the other associates.
Thanks
Bob Meeks
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