Omar handled the issue with professionalism and completely. Once again, JM Lexus exceeded my expectations!
Service was outstanding as usual. I expect to pay more for Lexus parts and service but $2k for a windshield replacement seems really high.
Thank you Mark for your great service!
Good communication, fast service
Jesse takes good care of me!
Thanks for the great service.
Tino did an amazing job helping me, and getting me back on the road fast.
I welcome the opportunity to express my appreciation of the excellent service from Justin and Lexus team!
Helen is always very friendly and thorough. We ask for her specifically.
When reviewing the 26 point check list, it is assumed that the items were checked, and if so, a comment must be made: ie needs to be changed or attended to. Well I happen to just check myself the a.c. Filter, which was checked off. The filter filthy. It made me not have faith in the inspection of the checks marks. All was corrected with the excellent service of manager Matt Obrian. He escorted me and the car to the shop to review items and replaced the ac filter, and another air filter that was also filthy. Assurance was restored. We have to be certain that the techs inspect to restore confidence. Thank you. How about an exit review with the tech who inspected the car ,about 10 minutes? Merryl kafka
Anthony is akways very helpful.
Nicola Taylor has helped us lots. He has answered all my questions very well. He did keep us updated about Vehicle to informed us about every little detail and we appreciate him lots. Thanks, Nicolas. We are very satisfied with your service.
Excellent service today handling ou recall issue and providing us a loaner. Appreciate the carwash and can't believe our gas tank was filled up as well, incredible!!!
Robert was professional and friendly
Faustino always provided the best in customer service for the best customer experience.
Santos is a great very personable. Great part of your team !
Adi was great! He was very professional and explained everything. I was very happy with Adi and the service I received from Lexus.
We truly appreciate the continued outstanding support and service from the Eirik and the entire team at Lexus of Colorado Springs.
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