Mark has a great personality, patience with consumers.
Able to answer all questions.
Am satisfied with him.
Smooth process the repairs were completed quickly. He explained the issues.
I have opened my car for almost 11 years now. I have never had a problem.
Luis Sierra my service advisor was very knowledgeable and helpful with my service at JM Lexus. I had a wonderful experience. Thank you!
After waiting over 2 hours (for 1 1/2 hr ) service I went to check on status and car was sitting outside completed.
Car was washed but interior not touched. In past the floor boards were cleaned and dash wiped down
Robert is great. He listened to my concerns and took the time to look into my concerns
You service is very courteous, very knowledgeable about customer needs.my was also clean when I picked up
Robert was very pleasant and explain the repair clearly clearly. The repair was done in a timely fashion.
It went great !
Thank you
Helen was EXCELLENT! very informative and helpful.
The experience from start to finish was amazing. Scheduling the appointment. The young lady was extremely sweet. Very patient and very helpful and Elijah was a perfect person to listen to me and to make me feel like I was important. I love crown Lexus. I have never had this great experience going to a car dealer to get my car serviced
Excellent customer service. Mark was very kind and helpful.
I had a great experience thanks to Antoni. He’s easily the best employee at this dealership—friendly, professional, and very knowledgeable. He made everything simple and stress-free, and I never felt pressured at any point. Antoni really goes above and beyond to make sure you’re taken care of. I’d definitely recommend working with him!
She’s very friendly, very reliable and very accommodating with a big smile.
Vy makes it so fast and efficient.
Thank you Vy!
Jesse was great! He took care of me quickly and had my car in a quick turnaround. Great customer service.
Helen is always a pleasure to deal with. Give that woman a raise!
Robert is a great representative for Lexus. Extremely helpful, informative and polite. He is a great asset to your company.
Kimberly and entire staff were excellent and made it stress free
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