Elijah was personable, perfessional and understanding. To be honest there is not one staff member at crown lexus ontario that has not exceeded my expectation. I have appreciated everyone I've had the pleasure of receiving services from.
Zaher was very kind and helpful. He made my transaction very smooth. I was able to get my car serviced quickly. Great customer service. I appreciate it.
Usually service and communication is great but this time it was a little off. My husband made two trips back and forth to Pueblo. One to drop off the car for scheduled appointment and then he was told that the part was not even in and we’d have to wait till the next day. We had a loaner but I did not want to be without my car that had my kids car seats and the hassle of moving them when we were told service was Monday 9:30am that should’ve only taken two hours to complete. So my husband had to drive back up pick up the car and cancel the service.
I had a wonderful experience. Professional, friendly, prompt, providing outstanding service to give me peace of mind that my vehicle was completely inspected so I can depend on it to travel safely. I was told Lincoln Lexus is the best location to purchase a vehicle. Now, I share that with others. Your service department is top notch and will keep us as loyal customers.
Chauncey was amazing! Best customer service I’ve ever received!
He was very courteous, very helpful and my time of need. He was right there for me. I think he was fabulous.
Very professional service. Courteous, knowledgeable. A pleasure to be part of the JM Lexus team.
He never looked me in the eye and seemed happiest to get me away from his desk. Maybe because it was a free service from buying my car. I don’t know. He was efficient but very cold.
Justin and the technition
Was professional and informative.
Adam looks great in a hat. And his fuzzy pink crocs
Danny was very thorough and communicative throughout the entire process. Thank you
Maria did a great job on helping me with my car, will come back for other services.
Maico was amazing, excellent service.
Leo was great, very professional, friendly and knowledgeable. Time waiting was reasonable Leo did say one hour and a half and it was done around that time. They even washed my car. Very pleased customer.
My service was pretty long in wait but MJ my service advisor was able to help with making my experience better. His counterpart Juan was able to assist as well when MJ was with another customer. Mj called me after the service to make sure all was good and I appreciate that.
Helen always goes out of her way to make sure that all the details are taken care of! She is always a delight to deal with and certainly an asset to your company!
She was very kind and patient and gave great customer service!
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