Mr. Brandon Hanson’s customer service was amazing. I truly appreciate his knowledge, professionalism, and quick assistance with resolving my service and loaner vehicle . He provided excellent service and made the process smooth and efficient.
Jake was amazing. He was accommodating, thoughtful and very kind. I started a new job in Woodland Hills. He waited until after 6 pm for me to pick up my car since I was in traffic.
He is my go to person at the dealership.
Thank you Jake for making an otherwise stressful day, less stressful!
Muy buen servicio el muchacho muy amable y atento
My service advisor Justin was great. He explained everything and was very professional. I will continue to keep using LoLV for servicing of my car.
I will never purchased a lexus again. You broke it and deny it is broken and refused to acknowledge and repair it. horrible service techs, all dependent on computers and technology. very disappointing.
Christian was great. However, when we first purchased we were told that all services would include filling up the gas tank. Is this still the case or was that just a sales pitch?
Christian Santos was helpful and understanding. He did a great job helping me out with what I asked. I appreciate it.
Very friendly, has great customer service.
I just would like to thank Danny for the wondetful and friendly and exceptionally knowledgeable service I received from him. Thank you Danny!
Elijah was very professional and friendly.
Service was wonderful and I was in and out in a timely fashion. No high pressure add more services. I won’t go anywhere else so thank you!
Amazing professional customer service. Everyone is so friendly and knowledge and theeat you like you are the only and most important coien they have which of course isnt the case.
i am SO happy i discovered you.
Never met Ashley. Aaron was very nice but over 2 hours was unusual for work peeformed.
EXELLENT CUSTOMER SERVICE FOR ARTURO GONZALEZ HELP ME AL LOT I N ALL MY QUESTIONS !!!!
Delilah is great, super nice, honest, integrity. Very happy.
Great services and professional customer care.
Adrian was great. Professional, trustworthy
Two hours for an oil change. Two others came in (at least one was also oil change) and they were all finished long before me. I usually go to Omaha. Never longer than one hour. Trevor tried to sell me new tires but I can go another 20 to 25 thousand. He also mentioned a filter but said it really was not needed. It was a Thursday morning, not much traffic in or out. No one looked to be busy. Why two hours? Maybe just one mechanic? Will probably go back to Omaha. With price of gas I thought I could switch to Lincoln. This is our third Lexus.
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