SERVICE WAS DONE ON A TIMELY BASIS. GOOD EXPERIANCE
Ashley the lady that took my keys was not attentive to customers. I waited half hour for her just to check out. I drive out from cruces got there at 9 and left at 1:30 or so, also while waiting I was hoping a sales representative would come around to ask if we were interred in vehicles cause I looked at several in the show room and again nothing. Crazy customer service and walked out disappointed. Crystal on the other hand went above and beyond to make me feel comfortable.
From the minute you pull up and see the welcome to lexus crew you know your in good hands, and then communicating with justin my service guy is always a pleasure he's very polite and knows the business. My first lexus was a 2006 is350 20 years of LEXUS.
Roberto provided excellent service and has a friendly, professional approach. He is an asset to your dealership
Jeff is always very helpful. I learn from him during each interaction.
Juan took the time to check the sensor that I always ask and nobody did it before.
Very knowledgeable and professional and made the experience smooth and easy.
Tony is a fundamental asset to your company.
My Car battery died and they replaced it and washed the car before they returned to me. Great job
Friendly and efficient service rendered.
Knowledgeable and courteous.
A very satisfied customer. Joel as usual always treats me like a V I P
Customer.
A very satisfied customer.
Anthony was helpful and very professional. Thank you.
Usually I skip over comments and call it a day but I want to take a second to give great thanks to Elijah Dominguez. My first Lexus and my first time coming in he was very knowledgeable and look forward to working with him again in the future.
I love the attention to detail and the service Tino and crown offer
Mr. Brandon Hanson’s customer service was amazing. I truly appreciate his knowledge, professionalism, and quick assistance with resolving my service and loaner vehicle . He provided excellent service and made the process smooth and efficient.
Jake was amazing. He was accommodating, thoughtful and very kind. I started a new job in Woodland Hills. He waited until after 6 pm for me to pick up my car since I was in traffic.
He is my go to person at the dealership.
Thank you Jake for making an otherwise stressful day, less stressful!
Muy buen servicio el muchacho muy amable y atento
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