Luis was great in informing me the progress in the maintenance timeline. The wait was shorter than it was expected.
Thank you so much the service was excellent, and I'm looking forward to seeing the trade in value.
Excellent customer service.
Corrine and I were completely satisfied with the job Cory Mausbach did for us. Tom and Corrine
Very pleased with the supportive and kind services by Jerry Temores.
I trust Joel completely with my car. He explains the service & then patiently answers the questions I have after inspection. When I leave my car with Lexus I have realistic expectations. Outstanding customer service. Thank you!
Great service, really appreciate the at-home pick up!!
We have worked with Joel Gooding for YEARS now and have developed a relationship where we rely upon him as a trusted advisor for the ongoing maintenance of our vehicles. We have owned 5 Lexus vehicles over the years as a result.
My tires were not rotated a the smoothe tires are still at the front and the factory recall is still not cleared. I wasted my time coming there because nothing was done.
Danesia is so nice and she’s really professional
Everything was okay until I got the car back. The check engine light is on now and there is suddenly a new issue to be fixed that was not there before.
Very courteous and professional
Gil was great! Thank you for the service
There is something falling down under the front driver side of the car. I noticed a noise a day after the service that I initially throughly was wind outside. But with closer observation it only occurred when I turned or accelerated. I thought something was driving but nothing was obvious. Tonight the sound is louder and I looked again and I see something falling from under the front tire area!! This is not what was happening when I dropped it off. I will be returning next week.
People aren’t friendly. Can even get a good mornings or how are you today?! Isn’t this part of customer service. Just a simple greeting makes a difference. Amy was cold and seemed bother to help me out today. Will not come back.
Yes thanks I appreciate it the service.
Very professional service.
Always the BEST of everything at the Lexus store and fixers! I am so happy to come ! Arturo is awesome! I was amazed to see the number of cars that packed the lineup to receive good service. I really appreciate the quality effort of all the staff. Thank you all for your first class efforts to be excellent.
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