Flawless service, could not be happier
Every thing was very ????
Your service Department's always friendly and my recall service was done very fast.
This is my 3rd Lexus I wouldn’t keep purchasing them if it was great service. Everyone is nice and professional.
The wheel alignment was done efficiently with no complaints.
When my advisor said my wipers needed to be replaced, I authorized to get it done. When I paid for the invoice, I was shocked that almost $80 was for labor to replace 3 wipers. If I knew the dealership was going to charge me that much, I would have done the job myself. And it wouldn’t have taken that amount of time to replace them.
Some dealership would offer that as a complimentary service when doing some type of service on the vehicle.
Plus, my advisor didn’t offer any discount.
I’m from LA. I was offering some business to you and you took advantage of me.
Unhappy customer,
Dave Mark
Satisfied with the service all in all !
The service that I received from Henry Montoya was excellent and my courtesy loaner was ready for me and I was on my way in no time. A few hours later Henry called to let me know that my car was ready for pickup and the car also got a courtesy car wash.
Very good Service representatives
I'm very satisfied with the service . Thank you.
Vince was awesome! My sincere thanks and appreciation to the technician that stayed late to work on my car to accommodate my work schedule. I had to find someone to drive me from Mesquite to pick it up and today was the only day they could help me. Your customer service was impeccable. Your snack and drink selection rocks as well.
Thank you,
Melanie
Bill was great. However took much longer than I expected between drop off and pick up. Given it was Xmas and new years but still long time to get estimate etc.
Service was quick and addressed everything needed
Alex is always great! I will only go to him for a service advisor. I feel very comfortable with him. He has great customer service skills and I always feel he is 100% honest with me and not trying to sell me a repair I don't need. He goes over and above to be sure I am a 100% satisfied customer. Thank you Alex for the great customer service. Appreciate you!
Very satisfied thank you very much
Thank you Alejo. His service was outstanding and very professsional.
As always Lexus of Glendale they are the best starting from the service department manager to all maintenance department team ???? good job and God bless
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