Alejo Morales is an excellent service advisor, he gave me peace of mind explaining what everything was done correctly
Great service and enjoyed the visit.
Happy friendly service with attention to detail.
Thank you Alex for the great service
I kept saying something was wrong with the air despite only having it for a few months. It took 3 attempts and she kept trying to tell me it was fine. I know my vehicles. She had to get another vehicle to test what cold feels like. In my experience they usually wash the vehicle afterwards plus my sales lady said she would fill my tank because she gave me the wrong spare key leaving me stranded. Plus Ashley was not so friendly.
Tino’s customer service was on point. He was super friendly and took the time to clearly explain the services my car was getting to me, making the whole experience comfortable.
Thank you so much! Excellent service, I couldn’t be happier!
Jennifer is absolutely next level exceptional! I’m so grateful that I get to work with her.
Justin is great; been working with him for years; knowledgeable, responsive, friendly; great representative of your company.
Tony is the best. He is extremely knowledgeable of all your products and is able to answer all my questions.
Chris and his team at Lexus Glendale were extremely attentive and took the time to thoroughly explain the recall procedure to me. They clearly emphasized how the software update and associated works were essential for maintaining the vehicle's safety features, including the real camera system.
I truly appreciated the thoughtful gesture from Lexus of filling my gas tank completely. They also provided a loaner vehicle for the duration of the service, which made the process seamless and convenient. As an additional nice touch, the team washed my car before returning it to me.
Overall, the excellent customer service and genuine care shown by Chris and the entire Lexus Glendale team made what could have been a stressful experience very positive.
Ernesto was extremely helpful, responsive and attentive. Defiantly 5 out of 5 stars!
Great service. Very accomodating.
Faustino is an asset to Crown Lexus. I request him for every service appointment. He is knowledgeable, professional and honest.
By was friendly, thorough and efficient. Her bright personality was very refreshing. We are extremely pleased with all of your personnel and dealership environment.
Everyone was very pleasant, efficient, and obviously wanting to please the customer.
Eirik is absolutely amazing, he goes above and beyond!!
Adrian Todd provided me with excellent customer service from start to finish!
Social