Service Center

Real Reviews From Verified Customers

Toni D.
5 out of 5
1/27/2026
Great service and fast. Friendly staff
Nancy M.
4 out of 5
1/27/2026
Not via text
Jeffrey W.
4 out of 5
1/27/2026
I brought my vehicle in for a recall warranty service. The service was completed within the projected time frame, the vehicle was washed, and Justin arranged for Uber transportation for me between the dealership and my home. I was extremely satisfied with the services provided.
Karmen K.
5 out of 5
1/27/2026
Yes, Randy was very helpful, fast and efficient.
Rosalie S.
5 out of 5
1/27/2026
Mr Ruiz is always super helpful and I appreciate that I can go to him with confidence that he will take care of the issue at hand.
Steven A.
4 out of 5
1/27/2026
Thanks; I trust Robert, Ernesto and the Service Team at LEC. Service took longer than expected, but having a LOANER Vehicle makes all the Difference. Lexus and LEC have High Standards, which is important; I do too! Thanks!
Janelle B.
4 out of 5
1/27/2026
Great service. Very responsive and got the issue resolved right away.
Carleen N.
5 out of 5
1/27/2026
Jose was very professional and awesome to work with! Thank you Jose!
Maria S.
5 out of 5
1/27/2026
He is always amazing and professional.
Jodi L.
4 out of 5
1/27/2026
I appreciated the ease and care taken when I brought my car in for service. When I returned the car I left my phone on the console and the driver came to return it to me. He was so thoughtful and friendly about it. Justin was able to get me a loaner car when they were going to have to keep my car for the weekend. All in all great service
Laura A.
5 out of 5
1/27/2026
Very helpful and great customer service. Went above and beyond. Very empathetic given the delays.
Elizabeth M.
5 out of 5
1/27/2026
Christian Santos is the ABSOLUTE BEST. His work ethics are impeccable and he is a True Professional. He is a tremendous asset to Crown Lexus. I treasure our working relationship.
Kathryn H.
4 out of 5
1/27/2026
Ernesto is a pleasure to work with.
Allen C.
5 out of 5
1/27/2026
Completely satisfied with the entire process from start to finish.
William K.
5 out of 5
1/27/2026
Danecia alway deliver. Very professional, and customer service savvy. Thank you Danecia for your attention to detail
Karen P.
5 out of 5
1/27/2026
The customer service is very good as always from Lexus, first time at this location though. Thank you!
Daniel G.
5 out of 5
1/27/2026
Iam very satisfied with the service and the attention you do with customers
Rohail S.
5 out of 5
1/27/2026
Amazing service - always!
Corrie C.
3 out of 5
1/27/2026
Billy was excellent. The price of oil changes are becoming a barrier. 500-plus is crazy and not entirely justifiable. Cleaning a battery and testing for 199 when a new battery is 200 from other places shows me the inflated Lexus cost. I have a raptor truck with way more oil and the cost is a 1/4 of the lexus and I let them change the cabin filter bc it's not 125.
Yvonne M.
5 out of 5
1/27/2026
Was very happy with Art. He’s an asset to your team. Excellent customer service all the time.

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