Service Center

Real Reviews From Verified Customers

Fred G.
5 out of 5
5/27/2026
Enjoy working with Billy
Eliana W.
5 out of 5
5/27/2026
I got great service, as always. Very professional staff , very friendly and kind. They make me feel very welcome. I will highly recommend this company!
Curtis C.
5 out of 5
5/27/2026
Alfred is always courteous, kind, and informative during my service visits. He makes the process smooth and provides helpful recommendations for both my RX and IS. Lexus and I are fortunate to have him as a service writer. Thank you, Alfred, for the excellent service!
Laurie T.
4 out of 5
5/27/2026
Crown Lexus continues to exceed my expectations of service. I purchased my Lexus in Las Vegas, NV and I live in Las Vegas . I am often in the Ontario area and now schedule my service at CRown Lexus in Ontario due to their exceptional service . Everyone have Worked with is professional , good upfront communication, thorough And timely. Thank you .
Liliana A.
4 out of 5
5/27/2026
The service was great, the only thing confusing was the numbers for different things to needed to be done, for such a new car and low mileage
Randy G.
4 out of 5
5/27/2026
Shedrick was excellent. He kept me posted on service status. He came in on his day off to make sure vehicle was ready and called me to confirm. Randy G
Kang L.
5 out of 5
5/27/2026
Job well done. Thank you
Anna D.
5 out of 5
5/27/2026
Brandon has excellent customer service and is always willing to go the extra mile. Thank you very much.
Ronald R.
5 out of 5
5/27/2026
Eli was superb and a pleasure to work with.
Jeannie J.
4 out of 5
5/27/2026
For 13 years I have been experiencing the good service at Lexus of Las Vegas. My service manager is the best. He is so efficient & keeps me up to date. Also, it is so nice that I can trust the work is done correctly.
Alexa M.
5 out of 5
5/27/2026
Eli was awesome to work with! :)
Jeanette K.
5 out of 5
5/27/2026
Jesse has consistently been a kind, thoughtful, upfront, and transparent service representative. His organization and attention to detail are obvious. I am grateful that Lexus of Valencia fosters such high standards! I’ve been a customer for 14 years, and I will continue to be far into the future!
Shanae J.
5 out of 5
5/27/2026
Service was phenomenal and so quick. Everything was very straightforward. Kristina was very nice and helpful!
Grant T.
5 out of 5
5/27/2026
Sebastian was great and it was a pleasure working with him
Bernie B.
5 out of 5
5/27/2026
Elijah was cool. He is always happy to help with anything I need. He always makes sure he answered all my questions and concerns before I leave.
Wendy P.
5 out of 5
5/27/2026
Thomas provided excellent service with prompt communication throughout the entire process. I really appreciated how smooth and convenient everything was, especially the Uber service to and from the dealership. He was professional, helpful, and made the entire experience easy and stress-free. Thank you, Thomas, for the outstanding customer service.
Chris L.
4 out of 5
5/27/2026
Tino is the man and it’s a pleasure to work with him.
Antonio B.
5 out of 5
5/27/2026
Jerry was great and provided great service. He was able to get my car serviced in less time than I had planned, which was great. Thank You!
Karen F.
3 out of 5
5/27/2026
Very attentive to the issue with rear view mirror. Found the vibration & got it resolved.
Stephen H.
2 out of 5
5/27/2026
Very dissatisfied with my experience today!!

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