Short wait time for service.
Overall, an excellent service. The wait was not long and the job was well done. Thank you!
Everything went well. Thank you.
Shedrick provided excellent customer service.He treated me like he would any member of his own family.I was completely satisfied , he was wonderful.
Vy was great. First time dealing with her I was a little leary. She turned out to be excellent in her knowledge and personality. Welcome to the team.
Alfred Nungaray has always gone above and beyond my expectations for servicing my vehicle.also EMILY RODRIGUEZ, was Amazing in setting up my Cellphone to program to Vehicle.
My service advisor was Mike Williams. He was excellent and professional!!
Mark was very polite and very nice. He was very informative regarding my vehicle. Very satisfied with him.
Billy is a true professional, knowledgeable and kind.
I got 2 flat tires on Saturday,and had to get my Lexus towed I called Helen and she handled everything. She had my loner ready when I arrive. Helen is always so good to me, thank you Helen.
George was amazing! I was late to my appointment. He was able to get me in. And was very transparent on this about the entire visit. Definitely will recommend Lexus in Ontario. I drive over an hour away to take my car and do any purchases because of the amazing experience I get there. Thank you George so much. I’ll definitely be back.
I was very satisfied with the service of Crown Lexus. I want to thank George Gonzalez in service for the assisting me. He was very helpful, updated me on everything that was taking place with my vehicle. He did a really great job. So I want to really thank him for the quality service.
Yes, I really do like the way I’m always being treated by everyone and I’m always looking forward for my next visit.
Always I appreciate professional care for my car maintenance service.
Thank you
Christian was very friendly and helpful. I will definitely make an appointment with him again for my next visit in the future.
Very happy with the attitude and professionalism of Sam. I got full attention and happy with the final results.
My tough is that representatives and technicians must be in one accord. By phone i received a yes for only oil change (17,000). Inside the guy who got my paperwork said.... we cannot do oil change only, you must to go over the 20,000 miles service.
I was not prepared for that and I have to reschedule my appointment.
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