Aaron is very personable and professional throughout process of service. Always highly satisfied with Lexus family. Thank you
I arrived at the service department and waited by my car for quite a while. No one acknowledged I was present nor did anyone try to come help. 1/5 stars
Jeff Miller did a fabulous job!
Sergio is very knowledgeable, kind and patient. He is the best!
Jesse was very professional and had my car done on time!!
I have the car back...so far so good...no complaints about the service, convenience and satisfaction.
Excellent service, over the top courteous techs. Keep up the good service and attention to detail. Thank you
My experience always outstanding 100% Alfred deserves recognition give him a raised a Lexus Grammy award he is outstanding with his job
Alejo was very professional and amazing. Thank you for caring for your customers.
Robert was friendly and really helpful! Great customer service, got me in and out of the dealership quickly which is appreciated.
Prior to this, I had bad experiences with other service attendants. I dreaded taking my car in for service after so many years visiting Ontario Lexus. Today Gerardo made my visit the best! He answered all my questions and got me in and out with a good amount of wait time. Never have been taking care of like I got treated today. Gerardo is great at what he does with exceptional customer service. With no doubt I will return again because of him. Thank you.
Henry Montoya took good care of me.
Jennifer is always a delight to work with.
Omar Maeda was a pleasure to work with Very knowledgeable about the product and his job
Roberto was great- filling in for Rob
I learned a lot today as well as have my recall done. I am so pleased with my car and my dealership. I learned that I’ve been making appointments in my app for a carwash. Then I receive a no show each time. It’s because I don’t need to make an appointment on the app. It’s to at the dealerships webpage. Who knew. I ran into so many helpful and willing to help staff. Thank you.
Roberto was great to work with and put in the effort to make you feel appreciated and understood. Vy was also informed, quick to get to you, and very personable. Great people to be the first form of contact.
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