Shedrick is awesome and professional. I appreciate the help that he provides when i visit Lexus. Great great customer service
Fast and reliable work. Thanks Lexus team.
My Service Advisor was Alfred Nungaray.
Cory was very helpful. In addition to getting the service completed quickly, he answered my questions about the next service, and advised on where to have some auto body work completed. Good service. Joe Seda
Great service - untouchable by any other competitor!
World Class great service. Way above and beyond.
I don't usually respond to request for feedback unless it's extremely favorable or unfavorable. In this instance, it is extremely favorable. Roberto went out of his way so many times for us during this experience. He went out of his way to contact another Lexus dealership to get information on a Carfax Report. It took several days and several attempts by Roberto to get them to reply. Had not done this it would've resulted in unneeded expenses and ultimately a new motor. We are extremely happy with not only Roberto, but the Lexus of Colorado Springs dealership in general, including the service manager.
First time going to JM Lexus.
Thank you for your help Daniel
Joe was excellent as always.
Very nice and knowledgeable and told me what would be the best service to get
Thank you for the great service. Rhdez
After oil change a leak appeared from my windshield resouvior. The cap was left open and the leak still continues... service technician broke something..now iam waiting for Ashley to call back.
Alec was awesome! Special kudos to my sales rep, Craig Hoselton and his GM for going the extra mile to assure we were 100% satisfied and had all we need to feel 100% confident in their service! Thank you, Craig and Lexus of Omaha!
Shedrick was great to work with.
Always a great, friction free experience at Lexus of Omaha service. Cory is the best!
John was very professional the problem was sitting outside on a bench for 25 mins waiting for my car to be brought up from the service area. My key fob was use to locate my car which could not be found by visual means. Then after waiting 5 hours for the car it wasnt washed. A voucher was given to a local carwash but after waiting that long for my car Im not then going to ho to a separate location to have it washed. Last 3 visits we are told about the carwash not functioning… please fix it
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