Very pleased with the hole experience
Randy was Amazing he knows how to do that job thanks Randy
I enjoyed working with Vince Camuno and Christina service techs.
Roberto is very personable and a pleasure to work with. He is patient, polite, thoughtful, and accommodating. Very grateful for his help today!
Vy was awesome! Very patient, courteous and knowledgeable!
This was my first service appointment with my Lexus and Joseph was the perfect service advisor. He explained everything in detail . I think we are going to have a great working relationship..
MJ was friendly and assured me with all my needs.
Ernesto was great. However, I was very disappointed when I called to make my appointment to learn that the service option for pick up and delivery was not available until May. That option was one of the reasons I purchased the Lexus to begin with. Being unavailable till May is the same as not being available at all anymore.
El Cajon Lexus staff has always provided me with the best service. From beginning to end customer service is on point. Today I had several questions and assistance needed and the staff went above and beyond expectations.
Thank you so much!
I am not completely satisfied with my recent experience with your service. I never met the service advisor who coordinated this service installing a dash cam and adjusting the car's cargo door opening height. The door should be readjusted when I get a chance to take it back. The car wasn't washed and the interior had strong body order like smell. I had never experience bad order in my car from any of my Lexus I had serviced from here.
The tech advisor who patiently explained and answered all my question was wonderful. I was completely satisfied with his assistance. Thank you.
Randy and Chris were professional and kind but unfortunately, the detail service ruined my wrap and "nx300" emblem. I need to now pay to get it wrapped again and buy a new emblem.
Bill Horvat was an exceptional help and very attentive. I really appreciate his helping hand.
Glad to be in the Lexus family .
Chris was a pleasure to work with.
Thank you for excellent service on my car! I really appreciate the prompt work and the friendly staff. My car is doing well. Till the next service.
Thanks to Ms. Jennifer Carrasco for the exceptional service????????
Very good service always with Faustino. He’s very personable and definitely takes great care to provide the best customer service.
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