Randy was great and so was Simon when I was getting my loaner car.
He went above and beyond. He assisted my mother getting in and out of the vehicle. After the service was completed, moved my vehicle for allowing easier access into the car for my mother.
Tino was excellent. He informed me of the recommendations and gave me a good estimate of the time to finish.
Very good customer service and everything has been taking care of.
Jake Melonas made sure I was well taken cared of for my first 5000 mile service at Lexus Valencia. He gave me 10/10 service. I look forward to seeing Jake every visit. He get me excellent customer service.
Anthony has been excellent in helping me find my way through the car repair maze. He makes the whole process quick and easy. Thank you.
It was very nice to talk to the general manager, he's a real professional... the guys did 10 out of 10 work ... and the last thing I wanted to say thank you for the gasoline ... and in general I'm very pleased that I'm dealing with Lexus ????
Jennifer was my Customer agent years ago so we were both pleased to work together again. She is the perfect combo of organization, focus, caring about the customer and handling the unexpected with equanimity.
Great service as always. 10/10
Great customer service! Helen Kassel was so awesome!!
Alfred Nungaray has always treated us like family. He’s incredibly knowledgeable, efficient, and makes every visit smooth and easy. His integrity truly stands out, and he’s an absolute joy to work with. Whenever I leave my car in his care, I have complete confidence that it’s being well taken care of.
Jesse was awesome and very easy to communicate with! Really appreciated his guidance and assistance :D!
Maria was great. She was very friendly and kept me in the loop with everything getting done
Argenis was very professional and his communication was phenomenal.
We would recommend our family and friends to use Lexus of Glendale for service on their Lexus vehicles.
Whitman was also very professional and nice, and he was very careful with moving our vehicle.
5 star “plus” service department, again a special thanks to Argenis and
Whitman.
Good service by Maria and rep who did a test drive with me.
Robert Melendez was so kind helpful thorough made sure I was taking care of made my experience very smooth & peaceful
Professional, on time, great communication. Seamless transaction
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