Lexus Monogram Service

Great job. Being I am from the industry have been a manager at a Lexus Dealership in NY. You guys did a great exceptional job with my service today

I would be happy to provide feedback. Daniel Whittingham is my trusted partner in all things service at JM Lexus. I have been so very pleased with his leadership in delivering exceptional results for my vehicle that I continue to drive to South Florida from Central Florida whenever I need to have my car serviced, it is a 5 Hour drive and I couple it with visiting family, but the bottom line is Daniel always leaves me feeling as though my car has been well taken care of and I’m not sure I could ask for anything more. The quality of service is exceptional. As someone who was a former JM Family Enterprise employee, plus I had the pleasure of being in manager‘s meetings with Mr. Moran back in the early 2000s, I’ve driven Lexus vehicles since 2003. I am happy to be able to continue the tradition and it starts not with the purchase but with the service that you receive after the purchase. Please know that I recommend Daniel without hesitation as he is exceptional at what he does and I always leave the dealership “a happy customer.” Sincerely, Sharon C

Brandon is an excellent service consultant!

Delilah was professional and did an excellent job!

Already got an appraisal through Ryan

Very pleasant and professional.

Luis Sierra was Great!! very informative and professional.

Great customer care experience & very professional customer service

My advisor was supposed to be Art, I never spoke to him. The young man that I dealt with was very nice but continued to talk over me as if he knew what I was going to say. I’m not sure if that’s why 2 things that I wanted to get looked at didn’t happen. I asked that my wiper blades be changed out regardless if needed or not he said that was ok and I am having issues with sunroof. I am aware that Saturdays are not for issues like the sunroof I just wanted someone to listen to the noise and tell me if it’s normal or book an appt for during the week. When my car was done I waited over 30min to get my car back and when I sat in my red interior car I had a huge black greasy hand print on the door handle that is still not all the way off. It’s grease!

The service was excellent

The people at lexus were very helpful and kept us up to speed with vehicle

Any issues I have ever had with you is service related.

He was very helpful

I currently do not have any further comments at this time.

Excellent service

The service was excellent, I would give it 5 stars.

Very satisfied. Especially Agent job. Thank you.

Robert was very helpful. He was there to answer any questions I had and kept me informed about my car service.

Very helpful and kind

As always Xavier was excellent. Thank you