Needed hel with Lexus app tvried and failed XP. No competent internet service !!!!!!
Maria Navarro was great. She kept me informed about the progress on my car, and I even got a complimentary car wash. The service at Crown Lexus couldn’t have been better.
I appreciate the pleasant personal attention I always receive from Tony. He makes me feel like a special customer.
Always providing the best customer service.
Im not completely satisfied with what Dan told me. He said my rear brakes needed to be replaced first. This is inconsistent with what was sent via video. My paperwork was written up to indicate I was told to replace my brakes on my last visit. That is totally false. I was told to have it checked on my next visit. I work from home and ga e not put that many more miles on my car. This has broken my trust with Lexus Service. It is my 3rd and probably my last Lexus purchase because of this.
Adi took great care of my car and made me feel genuinely welcomed. When asked about arrival timelines for the new ES, he shared his experience at the prelaunch event in Texas and his excitment for their arrival. Overall, Adi was attentive, courteous, and as passionate about the brand as I am.
Outstanding representative of the company need more people like Maico
Jesse orcastrated my Lexus visit rom the start to the finish like no other, Thank You!
Very good. Take a time for explained questions Flandly and kind.
Christian was GREAT! First time dealing with him but I will definitely come back because of him. He made me feel welcomed and took care of all my needs when I was there. Overall it was a Fantastic experience!
Muy amable y excelente servicio
My car was in for service on my convertible top that was fixed in mid 2024 @ $5000,this 2002 sc 430 has only an additional 300 miles. When I picked the car up I was told they couldn't find what was wtong but the top worked, 2hours later it wouldn't close.
Tony was great person and was very helpful and very knowledgeable,respectful.Was very happy with his response towards answering all our concerns and questions.
Jerry was absolutely fantastic, he was timely, professional and personable. I am impressed with the excellence.
Kay provided great customer service! My truck was ready within the time promised. The staff was great!
The service was Excellent!!! Everything turned out out Great!!!!!!
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